suddenly can't view images in certain emails like macy's ads

R

ritzput

recently had someone change settings and don't remember what or where they
were but in outlook 2007 when receiving certain email like from Macy's or
other ads just show links and not pictures.

actually says:
If you are unable to view the images or links in this e-mail, please check
your e-mail settings.

I have done that but see nothing regarding viewing images and used to be
able to prior to this settings change.
 
D

Diane Poremsky [MVP]

If right click in the picture placeholder, what are the menu options?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
R

ritzput

There are no picture placeholders.....just lines of links and not like you'[d
see if you were onlilne:
This was from abc and it used to just have complete images as Kohls below (i
have added them to my safe recipient list in junk email. If i click on first
link, that's how i used to be able to see in my inbox but now just lines of
url's?:
If you are unable to view the images or links in this e-mail, please check
your e-mail settings.
If you are having trouble viewing this email, click or browse to the URL
below:
http://abc.go.com/daytime/hotsheet/index?pn=20081219
<http://x.go.com/423550?eid=000004826&uid=26888E96-E989-4656-8656-39AF86
3D4ADC>

ABC Hotsheet
<http://x.go.com/423549?eid=000004826&uid=26888E96-E989-4656-8656-39AF86
3D4ADC>
<http://a.abc.com/media/email/hotsheet/images/blue/spacer.gif>
Issue Date: Week of December 22, 2008
<http://a.abc.com/media/email/hotsheet/images/blue/header_topright.jpg>
<http://a.abc.com/media/email/hotsheet/images/blue/194x71_hotsheet_hdr.j

KOHLS;
shows as if online

Diane Poremsky said:
If right click in the picture placeholder, what are the menu options?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ritzput said:
recently had someone change settings and don't remember what or where they
were but in outlook 2007 when receiving certain email like from Macy's or
other ads just show links and not pictures.

actually says:
If you are unable to view the images or links in this e-mail, please check
your e-mail settings.

I have done that but see nothing regarding viewing images and used to be
able to prior to this settings change.
 
P

Pat Willener

Have that "someone" change your settings back, or do a System Restore to
a date before the changes were made.
 
R

ritzput

May want to pass this on:
Found article about deleting temporary file folders.....i was doing that but
went into wrong place:
http://www.outlook-tips.net/archives/2007/20070604.htm
When you open attachments on email directly from Outlook, a copy is written
to a temporary folder on your hard drive. This is so that the virus scanner
can check it before it is opened. The folder Outlook uses is under the temp
internet folders. This offers more security as only your user account and the
computer administrator account can view the files under this folder. The only
way to avoid "losing" attachments in this well hidden folder is to save them
to your hard drive, before opening. Few people do this (myself included).

C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files\,
so you'll need to look there for the OLK or Content.Outlook folder.
When this folder gets "full" you may have problems opening email attachments
or embedded images won't display. If you open image attachments in Windows
Photo or Image viewer and click next, you may see old images you thought you
deleted. Delete the files in the folder to fix.

also found following link helpful that i found from reading other issue:
http://www.slipstick.com/outlook/securetemp.htm

Pat:
trust me, if i knew who changed my settings, i would've contact them or
switched back and i don't like to do system restores unless absolutely
necessary. That's why i did further research and found article above which
seems to have explained why this started to happen suddenly and now ssems to
fix problem.

I have emptied my temp internet files and seems like it might have worked
because when i received email message that my question had been answered and
clicked on link, nothing happened. After i deleted files, closed outlook and
reopened, i clicked on that same email and the link to read response and it
works now!
Guess that did the trick!! I'll let you know next time i get email from
Macy's LOL!
 
M

Milly Staples [MVP - Outlook]

ccleaner will also get rid of your good windows configuration and allow you
hours of fun reinstalling windows.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Pat Willener asked:

| Thanks for the feedback.
|
| B.t.w. there is a very useful little program that can help you to get
| rid of many unnecessary temporary files on your computer: CCleaner at
| http://www.ccleaner.com/
|
| ritzput wrote:
|| May want to pass this on:
|| Found article about deleting temporary file folders.....i was doing
|| that but went into wrong place:
|| http://www.outlook-tips.net/archives/2007/20070604.htm
|| When you open attachments on email directly from Outlook, a copy is
|| written to a temporary folder on your hard drive. This is so that
|| the virus scanner can check it before it is opened. The folder
|| Outlook uses is under the temp internet folders. This offers more
|| security as only your user account and the computer administrator
|| account can view the files under this folder. The only way to avoid
|| "losing" attachments in this well hidden folder is to save them to
|| your hard drive, before opening. Few people do this (myself
|| included).
||
|| C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet
|| Files\, so you'll need to look there for the OLK or Content.Outlook
|| folder.
|| When this folder gets "full" you may have problems opening email
|| attachments or embedded images won't display. If you open image
|| attachments in Windows Photo or Image viewer and click next, you may
|| see old images you thought you deleted. Delete the files in the
|| folder to fix.
||
|| also found following link helpful that i found from reading other
|| issue: http://www.slipstick.com/outlook/securetemp.htm
||
|| Pat:
|| trust me, if i knew who changed my settings, i would've contact them
|| or switched back and i don't like to do system restores unless
|| absolutely necessary. That's why i did further research and found
|| article above which seems to have explained why this started to
|| happen suddenly and now ssems to fix problem.
||
|| I have emptied my temp internet files and seems like it might have
|| worked because when i received email message that my question had
|| been answered and clicked on link, nothing happened. After i
|| deleted files, closed outlook and reopened, i clicked on that same
|| email and the link to read response and it works now!
|| Guess that did the trick!! I'll let you know next time i get email
|| from Macy's LOL!
||
|| "Pat Willener" wrote:
||
||| Have that "someone" change your settings back, or do a System
||| Restore to a date before the changes were made.
|||
||| ritzput wrote:
|||| recently had someone change settings and don't remember what or
|||| where they were but in outlook 2007 when receiving certain email
|||| like from Macy's or other ads just show links and not pictures.
||||
|||| actually says:
|||| If you are unable to view the images or links in this e-mail,
|||| please check your e-mail settings.
||||
|||| I have done that but see nothing regarding viewing images and used
|||| to be able to prior to this settings change.
 
P

Pat Willener

CCleaner will do exactly what each user wants by configuring it before
first use. I have never lost anything in many years of regular use.

P.S. I do not advocate the use of the "registry issues" portion; I do
not believe in "registry cleaners".
 

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