Suddenly Entourage Sent Folder Not Syncing with Exchange Properly

[mvogel]

I have a new Windows Mobile 5.0 device with Outlook Mobile. Both
Entourage on my Mac and Outlook Mobile are syncing to the same Exchange
server/account. Everything has been working fine until yesterday. My
inbox is fine, but the emails I sent yesterday from the mobile device
appeared in my Entourage Sent Folder with <no subject> and the date and
time of the sync not the time the email was sent.

I checked the Sent Folder in Outlook Mobile and in OWA and both are
fine. But the Sent Folder in Entourage showed those few sent emails
incorrectly. It is as if Entourage is not correctly interpreting the
email format. When I opened the email, you can see the headers and it
says that it is a "This is a multi-part message in MIME format."

In order to fix the problem, I emptied the cache in Folder Properties
of the Sent Folder in Entourage. Now ALL my sent emails (regardless of
whether they were sent from Entourage or Outlook Mobile) show <no
subject>. In other words, Entourage is not synching correctly with the
Exchange server.

Any ideas?

 

[mvogel]

More info - this is definitely something to do with sending emails from
Outlook Mobile (via exchange). When I send an email from OWA, the
email appears fine in my sent folder in all three clients (OWA,
Entourage and Outlook Mobile). When I send an email from Entourage,
the email also appears fine with all three clients. However, when I
send an email from Outlook Mobile, it appears fine in the sent folder
in Outlook Mobile and OWA, but appears with no header info in
Entourage.

 

[Kevin Mess]

I'd like to jump and and say that I'm seeing the same here - the problem is
such that I have avoided sending all but the most urgent emails from
mobile...

K