suddenly, I can't receive e-mail

G

gingertheredhead

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

as of about noon today, Entourage refuses to receive e-mail from my ISP, att.net. i can send e-mail without a problem. i can access the internet. I can access my e-mail by going to the website using a browser. But I can't download the e-mail into Entourage!!!!! It was working fine this morning... Any ideas?
 
D

Diane Ross

as of about noon today, Entourage refuses to receive e-mail from my ISP,
att.net. i can send e-mail without a problem. i can access the internet. I can
access my e-mail by going to the website using a browser. But I can't download
the e-mail into Entourage!!!!! It was working fine this morning... Any ideas?
Click to expand...

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.
 

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