Support for Exchange Server-side Distribution List management inEntourage 2004+

[Barnett, William]

1) What does Microsoft recommend for clients who need to manage Distribution
List membership in an Exchange environment (Exchange 2003 SP2), who use Mac
OS 10.4 and Entourage 2004?

2) What future support does Microsoft have planned for Entourage 2008 in an
Exchange environment, which differs from or adds to currently supported
Exchange features in Entourage v11.3.8, aside from Out of Office?

 

[William Smith]

1) What does Microsoft recommend for clients who need to manage Distribution
List membership in an Exchange environment (Exchange 2003 SP2), who use Mac
OS 10.4 and Entourage 2004?

The only means of doing this is through Outlook since Entourage does not
support that ability.

Please be sure to let Microsoft know you'd like to see this feature in
future versions by using the Help --> Send Feedback mechanism in any
Office application.

2) What future support does Microsoft have planned for Entourage 2008 in an
Exchange environment, which differs from or adds to currently supported
Exchange features in Entourage v11.3.8, aside from Out of Office?

The best place to keep up with feature announcements is the Mac Mojo
blog <http://blogs.msdn.com/macmojo/>. You'll most likely find any
announcements made here first.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[Barnett, William]

Thank you Bill. I have used the Send Feedback option in the Entourage Help
menu. We are also beta-testing Office 2008.

We are in the process of migrating Macs across the company from PowerPC to
Intel. Our solution for this requirement is currently to have Tech Support
route requests to the Mail Administrators to perform the membership changes.
Previous to this, clients would run Outlook in Classic mode to perform the
changes themselves.

Client self-help is increasingly the goal of IT support, and this lack of
functionality goes against this and will generate an increasing number of
cases as the migration continues.

We have no choice but to look for any third-party options, so if you have
any suggestions they are welcome. Microsoft and other sources have
recommended AutoDL, but it appears this is not an option in Exchange 2003.

Linking from here:
http://www.entourage.mvps.org/exchange/other.html

To here:
http://www.microsoft.com/exchange/downloads/2000/AutoDL.asp

Resulted in an article not found message.

 

[Barnett, William]

Bill,

A search on http://blogs.msdn.com/macmojo/ for the string 'entourage'
provides No Results. I find this unusual - do you know why this is the case?

 

[Paul Williams]

True. But there's a handy "Tag" for Entourage on the RH side of the MacMojo
page. That renders three articles.

It's odd though. One would expect many references to "Entourage" (usually in
the context "when will Entourage be a proper MAPI client?").

regards,

Paul



On 12/10/2007 15:17, in article C334FA1E.275C%[email protected],

A search on http://blogs.msdn.com/macmojo/ for the string 'entourage'
provides No Results. I find this unusual - do you know why this is the case?

 

[William Smith]

Bill,

A search on http://blogs.msdn.com/macmojo/ for the string 'entourage'
provides No Results. I find this unusual - do you know why this is the case?

Very odd that your search didn't see the tag on the right for
"Entourage". Keep in mind that this is just an overall "team" blog and
not necessarily dedicated to explaining new features or specific Office
components. But it is the place where you'll find most new announcements
first thing.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[William Smith]

Thank you Bill. I have used the Send Feedback option in the Entourage Help
menu. We are also beta-testing Office 2008.

We are in the process of migrating Macs across the company from PowerPC to
Intel. Our solution for this requirement is currently to have Tech Support
route requests to the Mail Administrators to perform the membership changes.
Previous to this, clients would run Outlook in Classic mode to perform the
changes themselves.

Client self-help is increasingly the goal of IT support, and this lack of
functionality goes against this and will generate an increasing number of
cases as the migration continues.

We have no choice but to look for any third-party options, so if you have
any suggestions they are welcome. Microsoft and other sources have
recommended AutoDL, but it appears this is not an option in Exchange 2003.

I highly agree with the idea of empowering folks to manage their own groups.

Since you mention Intel Macs I suggest simply looking at something like
CrossOver Mac <http://www.codeweavers.com> or maybe Parallels
<http://www.parallels.com>. With Intel there's no need to stay with
native Mac apps if you need something that only the Windows world has to
offer.

I recently blogged about a company that's testing putting all their
Intel Mac clients on CrossOver Mac and Outlook rather than using
Entourage
<http://blog.entourage.mvps.org/2007/06/ad_agency_tests_dumping_entour.html>.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>