Susan thank you,but questions

J

jlk

for Susan Barnhill (and anyone else with some answers)

first, Susan, thank you for responding to my post....but i
have two questions raised by what you wrote....

you said to unistall the works add-in for Word because it
causes problems in word....and you said, if i read your
answer to my question correctly, just to click unistall
works from the add remove on the control panel and if the
unistall requires the cd, then it will prompt me to use
it...

what i DON'T understand is....why would MS issue a
critical download (the add-in) that causes problems and
apparently doesn't come up with another fix to fix the
problem the solution was supposed to address?

and why does the microsoft bulletin on UNISTALLING WORKS
tell me something something apparently DIFFERENT from what
you've said? I would really like to understand what is
going on there at microsoft that it issues such "clear"
instructions for removing Works, involving using the cd,
yet it might be possible to unistall it if the unistall
doesn't prompt me to use the cd?

thank you for your answer to my question. it was simple
and straight-forward, which i really appreciated. thank
you, and hope you have a moment to answer the two
questions i asked here....
 

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