Switching modes for Exchange 2003

[Daniel Sommerfeld]

We are currently running a small STMP/POP3 server with 100 clients. All of
the clients are using Outlook 2000 in Internet Mail Only mode. Everyone has
their own .pst file. We are implementing Exchange 2003 in a month, but
keeping Outlook 2000 until the end of the year at which time we will deploy
Outlook 2003.

What process should we go through in moving from IMO to Corporate/Workgroup
mode in Outlook (should the psts be loaded onto the server with Exmerge,
should we continue using psts and not store them on the server, etc., not
"How should I switch Outlook modes")

 

[Diane Poremsky [MVP]]

Don't even consider using psts for new email or storing them on the server.
The first defeats some of the advantages of using Exchange server and the
second can result in corrupt pst's and lost email.

I recommend making a new profile instead of using the existing one, it gets
rid of a number of problems that may crop up. You could set up OL and keep
the existing profile and switch delivery to the mailbox and let outlook move
the mail and other items to it, then make a new profile. If the mailboxes
are large or the have subfolders, it won't work. Also, definitely make a new
profile when you upgrade to Outlook 2003.

How Outlook savvy are the users? If they can handle drag and drop, they can
move what they want to the mailbox and leave the old stuff in the pst as an
archive - or you can use exmerge to import all mail for everyone. They can
leave the pst in their profile for as long as needed - but will need
calendar, contacts and tasks moved to the mailbox. However, you want to
discourage the use of PSTs because they aren't usually backed up and the
mailbox store is.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/