Sync has stopped working

[Greg McBride]

For several months, I have been able to sync Entourage with my Palm m130.
Just last week, the conduit started crashing. I have figured out that it
happens when syncing my calendar. All other parts of Entourage sync just
fine. Has anyone else had this problem? Any help would be greatly
appreciated. Please e-mail me at (e-mail address removed) if you have any
suggestions.

Thanks, Greg McBride

 

[Mickey Stevens]

Make sure all of your recurring events have end-dates attached. Events
without end dates can cause crashes during the synchronization process. An
easy way to find them is to go to Edit -> Advanced Find, and make a search
like this:

ITEM TYPES Calendar Events
CRITERIA Match if all criteria are met
Recurrence is Any

Click OK and wait for the results list to be generated. Then, go through
the list and make sure all are set with end dates. The easiest thing to do
is to just give these events end dates far in the future. If you *need* to
keep the entries without end dates, give them a special category (Edit ->
Assign Categories) that you don't use, and then choose not to sync that
category. Information on how to do that is here (though if you don't want
to bother, just add end dates far in the future):
<http://makeashorterlink.com/?Z14C32A65>

More information on this problem can be found here:
<http://support.microsoft.com/?kbid=311125>