Sync problems between Entourage 2008 WebService Edition and Exchange 2007

[kakoii]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange I have having issue syncing a lot of my contact entries between Entourage 2008 Web Service Edition (German version) and Exchange 2007. The software is up to date including the latest updates.

I get lot of errors like: error 19752 and error 19943 and most of my contacts are not properly synched with the server.

I already rebuild Microsoft office database and checked the disk.

As most of my 800 contacts are only in the local database up to date and not on the exchange server I definitely have to find a way to fix the local problem as setting up a new entourage identity and downloading contacts from the server is not an option.

I found some similar postings on the web describing the same problem - but no solution so far.

Can you help?

Many thanks

Stefan

 

[William Smith [MVP]]

I have having issue syncing a lot of my contact entries between
Entourage 2008 Web Service Edition (German version) and Exchange
2007. The software is up to date including the latest updates.

I get lot of errors like: error 19752 and error 19943 and most of my
contacts are not properly synched with the server.

I already rebuild Microsoft office database and checked the disk.

As most of my 800 contacts are only in the local database up to date
and not on the exchange server I definitely have to find a way to fix
the local problem as setting up a new entourage identity and
downloading contacts from the server is not an option.

Try this but be careful:

1) Select all of your contacts and drag them to the Address Book under
"On My Computer". This will make a backup of your messages.

2) Right-click your Exchange Contacts list in the folder list on the
left and select Folder Properties. Click the Empty button to empty the
cache.

3) Drag all of your contacts from under "On My Computer" back to your
Exchange Contacts list.

See if your contacts now sync with your server.

Hope this helps!

--

bill

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