Sync services error message

[Simon Pollock]

I have just upgraded to 12.2.4 and everything went smoothly. I rebooted my
Imac running 10.6.2 and now I keep getting a sync services error message.
This is the contents of that message:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-03-12 15:33:21 +0000
Application Name: Microsoft Sync Services
Application Bundle ID: com.microsoft.entourage.syncservices12
Application Signature: MSS1
Application Version: 12.2.3.091001
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Whenever I close the error message another one appears a few minutes later.

What can I do to stop this from happening?

Thanks

 

[Corentin Cras-Méneur]

I have just upgraded to 12.2.4 and everything went smoothly. I rebooted my
Imac running 10.6.2 and now I keep getting a sync services error message.
This is the contents of that message:

Obviously sync services are crashing.
You can try launching Entourage pressing the Option key down to rebuild
your identity (then re-enable Sync Services).
Hopefully, it will correct the issue that makes the sync services crash.

          Corentin

 

[Diane Ross]

I have just upgraded to 12.2.4 and everything went smoothly.

Application Version: 12.2.3.091001

Your install is still showing 12.2.3.

Check the Microsoft Component Plugin file and see if it shows 12.2.4.

"/Applications/Microsoft Office
2008/Office/MicrosoftComponentPlugin.framework"

You can try applying the updater again, but you might need to "Remove
Office" and reinstall. Note: Restarting after updating Office is IMPORTANT


Steps to update Office after installing from DVD
<http://www.entourage.mvps.org/install/update_steps.html>

I also suggest that you download the latest Apple combo updater and run it.

Snow Leopard:

<http://www.apple.com/downloads/macosx/apple/macosx_updates/macosxv1062updatecombo.html>

http://bit.ly/4mXfTt

Leopard:

Mac OS X 10.5.8 Combo Update (For both PowerPC- and Intel-based Macs )
<http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update>

 

[haymoose]

I had the same issue and the ONLY steps I could take to correct it was to boot into the OSX Install disk and repair the drive. This should fix your issue.

http://support.apple.com/kb/HT1782

detailed process here:
&nbsp;http://kb.wisc.edu/helpdesk/page.php?id=3810

Again, this corrected my &quot;EXC_BAD_ACCESS&quot; error in Entourage 2008.

HayMoose