sync with Exchange Server fails

[Dan O'Donnell]

One of my internal users reports some problems with Entourage v.X (Mac
OS X 10.3.4, PowerBook Al-17):

I just got back from a long trip. On one of the plane flights I did some
offline work on Entourage, moving messages into files, deleting
messages, composing messages, and so on. Usually, all those offline
actions are then synchronized once I get online next. But, although the
box showing that comes up, the synchronization never seems to happen.
Instead, the entire inbox "refreshes" over and over again.

Error message is: <username>: synchronizing offline actions
0 of 410

Any ideas on how to rectify this problem?
Will a simple database rebuild have any effect?




Second, is this related to a problem on the same system where Entourage
now refuses to download mail and returns the following message:

Error
Mail could not be received at this time.
Explanation
The server returned the following error
Unrecognized internal error: 0xfffff9bf

Error 1025


I'm pretty sure this is not a server error, as the user is able to
access and retrieve email from the server using Eudora (in IMAP).


Thanks for any help.

 

[Corentin Cras-Méneur]

Hi Dan,

Error
Mail could not be received at this time.
Explanation
The server returned the following error
Unrecognized internal error: 0xfffff9bf

Error 1025

Tnis looks like corruption in your mailboxes on the server side. Windows
machines (and Exchange admins) have different tools than we have to take
a look at that. Can you ask your network administrators to check your
account on the server for corruption ???
We had that here on a few machines and everything went back to normal
once they fixed the problem on the server.

Corentin