Synching a project server group with Active Directory

[Tess]

When I go into Server Settings - AD Resource Pool Synchronizing, it shows
that "the synchronization failed. To identify where the errors occurred, see
the Windows event log on the server."

The error log is below:
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Project Server Active Directory Synchronization
Event ID: 7715
Date: 10/13/2008
Time: 11:00:24 PM
User: N/A
Computer: RI-APP18
Description:
Standard InformationSI Entry Point:
Project User: HQ\SSP2
Correlation Id: 0896ab94-4e24-4e99-bc50-6536a7af9283
PWA Site URL: http://project.rotaryintl.org
SSP Name: SSP for PWA
PSError: Success (0)
A general exception occurred during communication with Active Directory.
Context: SyncGroup. Additional Information: An exception occurred while
syncing a project server group with active directory. GroupName: '%s'. PWA
Group Guid: '%s' Exception: '%s'.. Exception Info: Team Members

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

This all started when I wanted a user to be part of the Enterprise Resource
Pool. I put this user in the appropriate AD group that's supposed to be
synchronized with Project Server.

Please help.

 

[Paul Conroy]

Has this worked previously?

Do security groups sync with AD successfully?

If you remove the new user from the AD group, does the sync work?

Look for checked out resources.

Have you added any required custom fields for resources? If so, remove the
required flag.

You can elevate ULS logging for the AD Sync to verbose in central admin to
obtain additional details about this error.

 

[Tess]

Yes, this has worked previously.
Yes, the security groups sync with AD successfully (Server Settings - Manage
Groups - Shows "succeeded" for the groups
Removed the new user then tried to sync again. Unfortunately, I got more
errors in the Windows Event Log:

Event Type: Error
Event Source: Office SharePoint Server
Event Category: Project Server Active Directory Synchronization
Event ID: 7715
Date: 10/15/2008
Time: 11:21:36 AM
User: N/A
Computer: RI-APP18
Description:
Standard InformationSI Entry Point:
Project User: HQ\EsquiveT
Correlation Id: d0ca3a74-217a-4a58-b77c-fc8c80f940e6
PWA Site URL: http://project.rotaryintl.org
SSP Name: SSP for PWA
PSError: Success (0)
A general exception occurred during communication with Active Directory.
Context: SyncErp. Additional Information: An exception occurred while
synchronizing the enterprise resource pool. Exception: '%s'. Exception Info:
Object reference not set to an instance of an object.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Office SharePoint Server
Event Category: Project Server Active Directory Synchronization
Event ID: 7732
Date: 10/15/2008
Time: 11:21:36 AM
User: N/A
Computer: RI-APP18
Description:
Standard InformationSI Entry Point:
Project User: HQ\EsquiveT
Correlation Id: d0ca3a74-217a-4a58-b77c-fc8c80f940e6
PWA Site URL: http://project.rotaryintl.org
SSP Name: SSP for PWA
PSError: Success (0)
Changes were detected for a resource during Project Server Active Directory
Synchronization. However, the changes could not be applied because the
resource could not be checked out. The checkout failed because the resource
is checked out to another user. Resource GUID:
dcc598e3-7f36-468a-bdfa-126475ed0e9d

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


I looked at the checked out resources and the only resources that are
checked out are Enterprise Projects. Do those need to be checked back in
(force check-in) in order to sync with AD?

There are NO required fields for resources.

How do I "elevate ULS logging for the AD sync to verbose...to obtain
additional details about this error?

 

[Paul Conroy]

Raise logging to verbose in Central Admin, Operatios, Diagnostic logging.
From the drop down, select Project Server AD Sync and set the logging to
verbose. Take note of the location of the logs from the same page. Initiate
AD sync manually, then check the log file for errors.

Projects do not need to be checked in for AD sync to be successful.

Have you installed SP1 and the Infrastructure Update ?

 

[Tess]

We have NOT installed SP1. We have it scheduled sometime next month.
Will SP1 resolve this issue?

What is the "Infrastructure Update?

 

[Paul Conroy]

I couldn't say for certain without going through the list of fixes, however I
did see similar issues with RTM code which I've not seen since SP1.

I would also strongly recommend that you apply the infrastructure update at
the same time as SP1.

 

[Tess]

When you say "infrastructure update", do you mean upgrading the Project
Professional 2007 to SP1, upgrading Wndows SharePoint Services to SP1, and
upgrading MS Office SharePoint Server?

 

[Paul Conroy]

No. The infrastructure update is a major post SP1 cumulative hotfix.

See link below for links.

http://theprojectserverguru.spaces.live.com/blog/cns!D74683E5EE2E06E2!411.entry

 

[Tess]

Thanks for all your help.

I will keep this handy when we do the upgrade.

 

[Tess]

Thanks for all your help.

I will keep this handy when we do the upgrade.






- Show quoted text -

We've applied SP1 for Project Server 2007 along with the
Infrastructure Update. We've also set up to schedule synchronization
of the Enterprise Resource Pool with AD to happen at 11:00 PM every
night. After applying SP1 and the Infrastructure Update, we're still
encountering the error above. However, when I log on to PWA and
initiate the synchronization manually, it works. So I'm thinking
something is wrong with the account that's being used for
synchronization. Is this wrong?

I don't know a whole lot about Project Server 2007. I don't know if
the account (in this case, SSP2) has enough rights to do this or if
the password was input incorrectly. I don't know where to look.

 

[Tess]

We've applied SP1 for Project Server 2007 along with the
Infrastructure Update.  We've also set up to schedulesynchronization
of the EnterpriseResourcePoolwithADto happen at 11:00 PM every
night.  After applying SP1 and the Infrastructure Update, we're still
encountering the error above.  However, when I log on to PWA and
initiate  thesynchronizationmanually, it works. So I'm thinking
something is wrong with the account that's being used forsynchronization. Is this wrong?

I don't know a whole lot about Project Server 2007.  I don't know if
the account (in this case, SSP2) has enough rights to do this or if
the password was input incorrectly.  I don't know where to look.- Hide quoted text -

- Show quoted text -

I made a mistake. The error we are now encountering is below:


Event Type: Error
Event Source: Office SharePoint Server
Event Category: Project Server Active Directory Synchronization
Event ID: 7715
Date: 11/25/2008
Time: 11:00:47 PM
User: N/A
Computer: RI-APP18
Description:
Standard InformationSI Entry Point:
Project User: HQ\SSP2
Correlation Id: 5a335b38-7286-4487-9ddc-d5579eb05a2b
PWA Site URL: http://project.rotaryintl.org
SSP Name: SSP for PWA
PSError: Success (0)
A general exception occurred during communication with Active
Directory. Context: SyncGroup. Additional Information: An exception
occurred while syncing a project server group with active directory.
GroupName: '%s'. PWA Group Guid: '%s' Exception: '%s'.. Exception
Info: Team Members

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.