Synchronisation between Entourage 08 and Exchange 03

[Thomas Wildgruber]

Hi Group,

we have problems with one Entourage 2008 Client on Mac OS 10.4.11, which is
connected via OWA on a Exchange Server 2003. This client doesn't
synchronise one specific subfolder. All other folders, like Inbox become
synchronise as we expect.

How we can troubleshoot this problem? Is there a way to force the
synchronisation of one folder?

Thx in advance

Bye Tom

 

[William Smith [MVP]]

we have problems with one Entourage 2008 Client on Mac OS 10.4.11, which is
connected via OWA on a Exchange Server 2003. This client doesn't
synchronise one specific subfolder. All other folders, like Inbox become
synchronise as we expect.

How we can troubleshoot this problem? Is there a way to force the
synchronisation of one folder?

Hi Tom!

If you see this in just one or a handful of folders then right-click or
Control-click that folder, select Folder Properties and click the Empty
button to empty the cache. You can also select the account itself and
empty the cache for all of your folders.

Then allow the messages to sync again from the server.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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[Thomas Wildgruber]

[[sync problems]]

If you see this in just one or a handful of folders then right-click or
Control-click that folder, select Folder Properties and click the Empty
button to empty the cache. You can also select the account itself and
empty the cache for all of your folders.

Then allow the messages to sync again from the server.

Hope this helps!

Yes, it works perfect

Bye Tom