L
LMCsquared
Meetings are randomly disappearing from people's calendars. When they are the
CEO and senior management, this gets extremely embarrassing!
We are all on Outlook 2003 SP2 and some users have Blackberries. I have
delegate access (create/amend/delete) to some of the calendars.
Unfortunately, meetings may be booked weeks ahead, or even months in the
case of recurring meetings - and we don't know when they disappear until we
happen to look at the date in question. Two occurrences today: A weekly
recurring meeting booked in March disappeared from two calendars (the
initiator of the meeting and an invitee, meeting created by me as a
delegate), but the same meeting appeared twice in another invitee's calendar.
A weekly recurring meeting created in (I think) April - months ago anyway,
for two pepole only had the time changed for a single occurrence. That
occurrence disappeared from the initiator's calendar, but not the invitee's.
Again, I created the meeting (and amended that single occurrence) as a
delegate.
Some meetings are copied several times - the same meeting might appear in a
diary 10 times or more, until I delete the repeats. At first we thought it
was related to Blackberry synchronisation - but the duplicates appear even
when the Blackberry is not switched on.
We have been struggling with Outlook/Calendar/Blackberry issues for months
and I just don't know what information I should be giving our IT support.
Short of checking every meeting, every day, which would be a full-time job in
itself, I don't know what to look for.
Any assistance/suggestions appreciated. Thank you.
CEO and senior management, this gets extremely embarrassing!
We are all on Outlook 2003 SP2 and some users have Blackberries. I have
delegate access (create/amend/delete) to some of the calendars.
Unfortunately, meetings may be booked weeks ahead, or even months in the
case of recurring meetings - and we don't know when they disappear until we
happen to look at the date in question. Two occurrences today: A weekly
recurring meeting booked in March disappeared from two calendars (the
initiator of the meeting and an invitee, meeting created by me as a
delegate), but the same meeting appeared twice in another invitee's calendar.
A weekly recurring meeting created in (I think) April - months ago anyway,
for two pepole only had the time changed for a single occurrence. That
occurrence disappeared from the initiator's calendar, but not the invitee's.
Again, I created the meeting (and amended that single occurrence) as a
delegate.
Some meetings are copied several times - the same meeting might appear in a
diary 10 times or more, until I delete the repeats. At first we thought it
was related to Blackberry synchronisation - but the duplicates appear even
when the Blackberry is not switched on.
We have been struggling with Outlook/Calendar/Blackberry issues for months
and I just don't know what information I should be giving our IT support.
Short of checking every meeting, every day, which would be a full-time job in
itself, I don't know what to look for.
Any assistance/suggestions appreciated. Thank you.