Synchronization problem in Outlook 2003

[Frank Lane]

I have a user that is getting the following sync error message randomly
throughout the day:

10:34:39 Synchronizer Version 11.0.5604
10:34:39 Synchronizing Mailbox 'User'
10:34:39 Downloading from server 'MAILSERVER'
10:34:39 Terminated in error
10:34:39 [80040119-100A0103-0-610]
10:34:39 Microsoft Office Outlook Offline Folders
10:34:39 For more information on this failure, click the URL below:
10:34:39
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040119-100a0103-0-610

I ran the SCANOST.EXE file in C:\Program Files\Common
Files\System\MSMAPI\1033 and get the following log:

12:09:29 Beginning offline folder file integrity check.
12:09:29 Performing initial synchronization.
12:09:29 Synchronizer Version 11.0.5604
12:09:29 Synchronizing Mailbox 'User'
12:09:29 Synchronizing Hierarchy
12:09:36 Synchronizing server changes in folder 'Drafts'
12:09:36 Downloading from server 'MAILSERVER'
12:09:37 Synchronizing local changes in folder 'Inbox'
12:09:37 Uploading to server 'MAILSERVER'
12:09:39 1 item(s) changed read-state in online folder
12:09:39 1 view(s)/form(s) updated in online folder
12:09:39 Downloading from server 'MAILSERVER'
12:09:39 1 item(s) changed read-state in offline folder
12:09:47 Synchronizing local changes in folder 'Journal'
12:09:47 Uploading to server 'MAILSERVER'
12:09:51 2 item(s) added to online folder
12:09:51 Downloading from server 'MAILSERVER'
12:09:53 Synchronizing local changes in folder 'Sent Items'
12:09:53 Uploading to server 'MAILSERVER'
12:09:53 2 item(s) deleted in online folder
12:09:53 Downloading from server 'MAILSERVER'
12:09:53 Synchronizing local changes in folder 'Deleted Items'
12:09:53 Uploading to server 'MAILSERVER'
12:09:54 62 item(s) deleted in online folder
12:09:54 Downloading from server 'MAILSERVER'
12:09:54 Synchronizing server changes in folder 'Junk E-mail'
12:09:54 Downloading from server 'MAILSERVER'
12:09:54 Done
12:09:54 Performing integrity detection scan.
12:09:54 Scanning hierarchy.
12:09:55 Scanning folder Shortcuts.
12:09:55 Scanning folder Views.
12:09:55 Scanning folder Views.
12:09:55 Scanning folder Inbox.
12:09:56 The message with the subject 'Hidden Message' exists in the
offline folder file but not in your mailbox on the Microsoft Exchange Server.
12:09:56 Scanning folder Sent Items.
12:09:57 Done
12:09:57 Performing phase 1 synchronization.
12:09:57 Synchronizer Version 11.0.5604
12:09:57 Synchronizing Mailbox 'User'
12:09:57 Synchronizing local changes in folder 'Inbox'
12:09:57 Uploading to server 'MAILSERVER'
12:09:57 1 view(s)/form(s) updated in online folder
12:09:57 Done
12:09:57 Scanning for problems in phase 1 synchronization.
12:09:57 Scanning folder Inbox.
12:09:57 The message with the subject 'Hidden Message' exists in the
offline folder file but not in your mailbox on the Microsoft Exchange Server.
12:09:57 Scanning folder Sent Items.
12:09:57 Done
12:09:57 Performing phase 2 synchronization.
12:09:57 Synchronizer Version 11.0.5604
12:09:57 Synchronizing Mailbox 'User'
12:09:57 Done
12:09:57 Scanning for problems in phase 2 synchronization.
12:09:57 If problems are found in this scan, they must be fixed manually.
12:09:57 Scanning folder Inbox.
12:09:57 The message with the subject 'Hidden Message' exists in the
offline folder file but not in your mailbox on the Microsoft Exchange Server.
12:09:57 Scanning folder Sent Items.
12:09:57 Done

Any light on what 'Hidden Message' is?

 

[Frank Lane]

Note: This was after deleting the existing .ost file and having Outlook
recreate it.