Synchronization Problem with Entourage 2004 and Palm Tungston handheld

[greg]

I updated to Office 2004 yesterday and discovered this morning that I
can no longer synchronize Entourage and my Palm handheld.

Is anyone else having trouble synching their Palm to Entourage 2004?
I don't see an updated version of the Microsoft Handheld
Synchronization for Office 2004.

Any Ideas?

 

[Barry Wainwright]

I updated to Office 2004 yesterday and discovered this morning that I
can no longer synchronize Entourage and my Palm handheld.

Is anyone else having trouble synching their Palm to Entourage 2004?
I don't see an updated version of the Microsoft Handheld
Synchronization for Office 2004.

Any Ideas?

The new conduit is in tools folder on the CD.

 

[Mickey Stevens]

There is indeed a new Palm conduit provided with Entourage 2004! You should
be able to find the installer in this location, as it is copied to your hard
drive with the normal installation package:
HD/Applications/Microsoft Office 2004/Additional Tools/Handheld Sync
Installer

Also, make sure you follow these instructions if you're using the palmOne
Tungsten: E or T3:

To avoid accidental data loss, synchronization between Entourage 2004 and
palmOne's new handhelds is turned off by default. Follow this procedure to
turn on synchronization after both Palm synchronization software and the
Microsoft Handheld Synchronization software have been installed:
1. Launch the HotSync Manager application (usually located in
HD/Applications/Palm)
2. Under the HotSync menu, choose Conduit Settings.
3. Double-click the "Entourage Conduit" entry.
4. Near the bottom, check the option to "Enable synchronization with these
new handhelds."
5. Click OK.