Synchronization

[Lenka]

The synchronization icon on the toolbar is always gray, so I can't click on
it. When I point to it, it says 'One Note is currently connected and
synchronizing changes'. When I go to 'File-Sync', all the options are gray
except 'Work Offline'
How can I fix this? Please help. Thank you.

 

[Erik Sojka (MVP)]

Do you have any Notebooks which are on a network server which require
synchronization? The quick way to tell - are there green circles on any of
the Notebooks in the list on the left side of the screen whose icons match
that of the Synchronization button on the toolbar?

If all of your Notebooks are on local storage, there's nothing to sync.