Synchronizing Exchange Folders in Entourage

[DavidMac]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

I have Entourage set up to access my corporate Exchange account through OWA. Only problem is that not all my folders seem to synchronize properly. For example, yesterday I was working from home on Entourage and moved 23 messages from my INBOX to an ARCHIVE folder I set up to store my "processed" mail.

Today I go into my office and start using Outlook and none of those messages from Entourage are in ARCHIVE. Seems only the mail I filed while working in Outlook is in ARCHIVE - when I look at ARCHIVE in Outlook???

All my pre-defined folders - like INBOX and SENT ITEMS seem to sync OK, but not the ones I set up myself, like ARCHIVE.

Any ideas?

 

[Adam Bailey]

I have Entourage set up to access my corporate Exchange account through
OWA. Only problem is that not all my folders seem to synchronize properly.
For example, yesterday I was working from home on Entourage and moved 23
messages from my INBOX to an ARCHIVE folder I set up to store my
"processed" mail.

Today I go into my office and start using Outlook and none of those
messages from Entourage are in ARCHIVE. Seems only the mail I filed while
working in Outlook is in ARCHIVE - when I look at ARCHIVE in Outlook???

Entourage does not sync instantly with an Exchange server, it happens
periodically every few minutes. Did you quit Entourage imediately or shortly
after making those changes?

You can also force a sync on a folder by control-clicking it and choosing
"Synchronize Now."