synchronizing files are freezing my desktop

[Robin]

My Outlook 2003 has suddenly started to begun synchronizing files frequently
and when it does it frequently freezes my desktop preventing me from working
on other things. I can't figure out why...I tried a system restore to an
earlier point when I knew it wasn't occurring - but that hasn't helped. Is
there some kind of setting I should be aware of?

 

[BillR [MVP]]

What is it synchronizing with? What type of email accounts do you use?

 

[Robin]

hi Bill,
It is not clear what it is synchronizing with. There is an icon in the
botttom right system tray for outlook that indicates it is synching but not
what with. I wondered if it could be the webmail program that is provided by
my ISP (???)
I'm not sure how to answer re types of accounts - I have one - a pop3
account. But as I said, my ISP provides a web mail account that I primarily
use to review and manage spam files.
Thanks ~ Robin

 

[BillR [MVP]]

You'll need to look in Tools | Email Accounts and see what is there.
Do you have a mobile device connected?

 

[Robin]

there is no mobile device connected when this occurs.
I have 1 email account - pop account and email is downloaded from the web
account to my laptop. I used the word freezing - but it is more like the
system is busy no other tasks are possible until this synchronization is
completed. I have a new lap top and am not near using it to maximum.....
thanks! Robin

 

[BillR [MVP]]

IF you have antivirus email integration enabled then disable it.
Download any messages that might be left on your server with another email
account then see if Outlook behaves better.

 

[Robin]

I do have antivirus email integration. Thanks for these suggestions!