Synchronizing offline folders is sometimes very slow

C

Chris Martin

My company recently moved to Exchange 5.5 (all latest
patches) and Outlook for all clients (98, 2000, 2002,
2003). We will be moving to Exchange 2003 within the next
year but are stuck with 5.5 for the time being. We have
about a dozen laptop users for whom we have set up offline
folders, which generally are working fine. However, I
have one client in particular (Outlook 2002 sp2, Windows
2000 sp4) who is having synchronization problems. It
sync's fine sometimes but other times it will start
syncing and take an hour or more(and transfer 50MB) when
it appears nothing significant has changed. This happens
both on our LAN and on his home VPN through DSL, with the
VPN connection at times taking multiple hours to sync. He
does have a big OST (about 930MB), but that doesn't seem
unreasonable compared to others here who have ones twice
as large.
 

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