Syncing my Macbook Entourage email with my Desktip PC Outlook

C

cwdwsmith

I just purchased a new Macbook and installed Office for Mac 2004. I
also own a desktop PC running Office Outlook 2003. I set up my new
Entourage program on the Mac and it works great, I get my email and all
is well except for one small problem that is driving ME CRAZY!
Whichever computer I open the original email on it does not send that
same email to the other computer. For instance, if I check an email on
my Macbook, that email never shows up in the inbox of the desktop. If I
open the email on the desktop and later want to respond from my laptop,
you guessed it... its not on the Macbook. There must be a setting
somewhere that I need to change on my desktop and/or the laptop to make
the email go to both computer regardless of which one I originally open
it on.

Can anyone out there help me with this? Before my wife kills me?

Thanks
 
S

Socrates

When you open the email, it's deleted from the server so the other
computer never sees it. That's an client configuration item. On the
Mac Entourage, select Tools > Accounts. Then double-click on the
account name and select Option. I don't know how to access that
setting in Outlook. In any event, you'll need to configure both
computers to leave the messages on the server. Then, set at least one
of the computers to perhaps delete those messages after thirty days so
that you don't fill up your mailbox.
 
S

Socrates

When you open the email, it's deleted from the server so the other
computer never sees it. That's an client configuration item. On the
Mac Entourage, select Tools > Accounts. Then double-click on the
account name and select Option. I don't know how to access that
setting in Outlook. In any event, you'll need to configure both
computers to leave the messages on the server. Then, set at least one
of the computers to perhaps delete those messages after thirty days so
that you don't fill up your mailbox.
 
D

Diane Ross

When you open the email, it's deleted from the server so the other
computer never sees it. That's an client configuration item. On the
Mac Entourage, select Tools > Accounts. Then double-click on the
account name and select Option. I don't know how to access that
setting in Outlook. In any event, you'll need to configure both
computers to leave the messages on the server. Then, set at least one
of the computers to perhaps delete those messages after thirty days so
that you don't fill up your mailbox.

Another option you might want to consider is to set up your accounts as IMAP
accounts rather than POP. More info:

<http://www.entourage.mvps.org/glossary/pop_imap.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 

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