System Administrator Undelivered: XXXX

[Marilyn]

With no known changes to Outlook 2003, XP SP2, or other related software,
today my husband cannot send email messages to any address, except to his own
ISP email address. The last successful emails (except test emails to
himself) were yesterday, 12/8/2005.

The exact text (except the email address) of the undelivered message is:

Your message did not reach some or all of the intended recipients.

Subject: Test email
Sent: 12/9/2004 8:07 PM

The following recipient(s) could not be reached:

'(e-mail address removed)' on 12/9/2004 8:07 PM
None of your e-mail accounts could send to this recipient.


This occurs with Norton Anti-Virus scanning outbound on or off. His system
administrator is not reporting any persistent issues with email. He can send
email from his ISP's internet mail site, but not from his Outlook 2003
mailbox.

We have run a full virus scan with no issues found.

The Properties of return sender System Adminstrator do not show any site, so
we think that the emails are not getting out of Outlook -- stopped by Outlook
before getting into the ether.

 

[Marilyn]

Here is my OPMLOG file (I have changed the user name to my.name). Please
note that I get exactly the same logging data for undeliverable mail from
different email addresses (my work email address for example):

2004.12.09 21:25:56 <<<< Logging Started (level is LTF_TRACE) >>>>
2004.12.09 21:25:56 mail.chello.nl: Synch operation started (flags = 00000001)
2004.12.09 21:25:56 mail.chello.nl: UploadItems: 0 messages to send
2004.12.09 21:25:56 mail.chello.nl: Synch operation completed
2004.12.09 21:25:56 mail.chello.nl: Synch operation started (flags = 00000030)
2004.12.09 21:25:56 mail.chello.nl: DoPOPDownload(flags = 00000030, max msg
= ffffffff): full items
2004.12.09 21:25:56 POP3 (mail.chello.nl): Begin execution
2004.12.09 21:25:56 POP3 (mail.chello.nl): ========= Initial blob =========
2004.12.09 21:25:56 POP3 (mail.chello.nl): ===================================
2004.12.09 21:25:56 POP3 (mail.chello.nl): Port: 110, Secure: no, SPA: no
2004.12.09 21:25:56 POP3 (mail.chello.nl): Finding host
2004.12.09 21:25:56 POP3 (mail.chello.nl): Connecting to host
2004.12.09 21:25:56 POP3 (mail.chello.nl): Connected to host
2004.12.09 21:25:56 POP3 (mail.chello.nl): <rx> +OK InterMail POP3 server
ready.
2004.12.09 21:25:56 POP3 (mail.chello.nl): Authorizing to server
2004.12.09 21:25:56 POP3 (mail.chello.nl): [tx] USER my.name
2004.12.09 21:25:56 POP3 (mail.chello.nl): <rx> +OK please send PASS command
2004.12.09 21:25:56 POP3 (mail.chello.nl): [tx] PASS *****
2004.12.09 21:25:56 POP3 (mail.chello.nl): <rx> +OK my.name is welcome here
2004.12.09 21:25:56 POP3 (mail.chello.nl): Authorized to host
2004.12.09 21:25:56 POP3 (mail.chello.nl): Connected to host
2004.12.09 21:25:56 POP3 (mail.chello.nl): [tx] STAT
2004.12.09 21:25:56 POP3 (mail.chello.nl): <rx> +OK 0 0
2004.12.09 21:25:56 POP3 (mail.chello.nl): ==== Comparing server and local
blobs ====
2004.12.09 21:25:56 POP3 (mail.chello.nl):
==========================================
2004.12.09 21:25:57 POP3 (mail.chello.nl): Do deletions: LoS: no
2004.12.09 21:25:57 POP3 (mail.chello.nl): Disconnecting from host
2004.12.09 21:25:57 POP3 (mail.chello.nl): [tx] QUIT
2004.12.09 21:25:57 POP3 (mail.chello.nl): <rx> +OK my.name InterMail POP3
server signing off.
2004.12.09 21:25:57 POP3 (mail.chello.nl): Disconnected from host
2004.12.09 21:25:57 POP3 (mail.chello.nl): ========= No blob changes =========
2004.12.09 21:25:57 POP3 (mail.chello.nl): ===================================
2004.12.09 21:25:57 POP3 (mail.chello.nl): End execution
2004.12.09 21:25:57 mail.chello.nl: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2004.12.09 21:25:57 mail.chello.nl: Synch operation completed
2004.12.09 21:26:05 mail.chello.nl: Synch operation started (flags = 00000001)
2004.12.09 21:26:05 mail.chello.nl: UploadItems: 1 messages to send
2004.12.09 21:26:05 SMTP (mail.chello.nl): Begin execution
2004.12.09 21:26:05 SMTP (mail.chello.nl): Port: 25, Secure: no, SPA: no
2004.12.09 21:26:05 SMTP (mail.chello.nl): Finding host
2004.12.09 21:26:05 SMTP (mail.chello.nl): Connected to host
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 220 amsfep15-int.chello.nl
ESMTP server (InterMail vM.6.01.03.04 201-2131-111-106-20040729) ready Thu, 9
Dec 2004 21:26:05 +0100
2004.12.09 21:26:05 SMTP (mail.chello.nl): [tx] EHLO bob
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250-amsfep15-int.chello.nl
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250-HELP
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250-XREMOTEQUEUE
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250-ETRN
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250-PIPELINING
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250-DSN
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250-8BITMIME
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250 SIZE 10485760
2004.12.09 21:26:05 SMTP (mail.chello.nl): Authorized to host
2004.12.09 21:26:05 SMTP (mail.chello.nl): Connected to host
2004.12.09 21:26:05 SMTP (mail.chello.nl): [tx] MAIL FROM: <*****>
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250 Sender <*****> Ok
2004.12.09 21:26:05 SMTP (mail.chello.nl): [tx] RCPT TO: <*****>
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 550 relaying mail to gmx.net
is not allowed
2004.12.09 21:26:05 SMTP (mail.chello.nl): End execution
2004.12.09 21:26:06 mail.chello.nl: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2004.12.09 21:26:06 mail.chello.nl: Synch operation completed

 

[Brian Tillman]

Here is my OPMLOG file (I have changed the user name to my.name).
Please note that I get exactly the same logging data for
undeliverable mail from different email addresses (my work email
address for example): ....snip...
2004.12.09 21:26:05 SMTP (mail.chello.nl): [tx] MAIL FROM: <*****>
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 250 Sender <*****> Ok
2004.12.09 21:26:05 SMTP (mail.chello.nl): [tx] RCPT TO: <*****>
2004.12.09 21:26:05 SMTP (mail.chello.nl): <rx> 550 relaying mail to
gmx.net is not allowed

This seems to indicate that the account youre using to attempt the send is
not in the chello.nl domain even though you're using chello (one of the
world's most spam-friendly ISPs) as the mail router. Are you properly
authenticaing to the outgoing server?

It could also be that gmx.net isn't accepting connections from chello.nl.