system cannot find the path specified

W

Warre Kelley

Can not open attachments. Getting error message: The system cannot find the
path specified. However, I can "Save As" the attachment and open the
attachment with Windows Explorer.
 
B

Brian Tillman

Warre Kelley said:
Can not open attachments. Getting error message: The system cannot
find the path specified. However, I can "Save As" the attachment and
open the attachment with Windows Explorer.

This is usually caused by a problem in the Outlook Secure Temp Folder.
Close Outlook and open a command line window. Enter the following:

cd %UserProfile%\Local Settings\Temporary Interner Files
dir /a

Look for a folder whose nae starts with OLK. Delete it like this:

rmdir /q /s OLKXXX

Close the command line window with

exit

Now, click Start>Run and enter regedit in the Open field. Click OK. Locate
the registry key
HKEY_CURRENT_USER\Software\Microsoft\Office\XX.X\Outlook\Security
(where "XX.X" is 9.0 for Outlook 2000, 10.0 for Outlook 2002, and 11.0 for
Outlook 2003. Use the highest number you see). Select that key and find
the subkey OutlookSecureTempFolder on the right side. Select it and press
Delete. Click Yes. CLose Regedit. Now restart Outlook and see if the
attachments can be opened.
 

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