"System Exception: Access Violation" when moving web to a new pc

N

Nigel Wheatley

I have two PC's .... I run frontpage 2002 to manage my web. I have decided
to move to the frontpage product to the other machine. I have installed
frontpage on the new machine, zipped up the web site from the old pc and
un-zipped it onto th enew pc - it has the same file structure but a different
user name.

I have checked that all hidden files in the tree structure have been
included in the new copy.

Every time I try to open a page on the new PC I get the error "System
Exception: Access Violation" and frontpage locks up. The only way out is to
use task manager and kill frontpage.

I have checked that all folders are read only..... I am able to open the
files using the browser on the new PC without any issues. Reports run ok,
other functions work as well but I am unable to edit the page.

There is nothing reported in the system log for the error.

Any assistance would be appreciated.
 
D

David Berry

Have you tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE

You download FP Cleaner at http://www.95isalive.com/fixes/fpclean.htm which
will do most of this for you.

Another thing you can try is to create a new site in FrontPage and then
Import all the files and folders from your old site into that one to make
sure nothing was corrupted.
 
N

Nigel Wheatley

Hi Steve - Thanks for your suggestions - I gave this a try but lost all the
site structure and still had the issue.

I think I have now solved it - Looks like one of the office updates fixed
it. I ran the office update service but did not spot some fixes failed - I
re-ran the update service a number of times and finally all fixes were
applied.
 
N

Nigel Wheatley

Hi David - Thanks for your suggestions - As this was a new clean PC I did not
follow the suggestions on clean up. I created a new site OK and created some
pages but when I imported the original index file I got the error.

I think I have now solved it - Looks like one of the office updates fixed
it. I ran the office update service but did not spot some fixes failed - I
re-ran the update service a number of times and finally all fixes were
applied.
 

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