System locks up (not responding) on open or "save as" request

[Lioness]

When I am in Excel or Word and try to open or "save as" the system locks up
when I try to click on the folder that I want to open from or save into. I
can open Word & Excel documents from My Documents and save them, but not
"save as". This just started happening recently. Microsoft told me to
download all the updates, which I did.

 

[BeckyE]

I'm having this problem also. Sure hope someone can help us out.

 

[Tony Jollans]

See if this helps:

http://support.microsoft.com/kb/918165 ("Problems in Windows Explorer or the
Windows shell after you install security update MS06-015").

 

[Alan Edwards]

Problems in Windows Explorer or the Windows shell after you install
security update MS06-015 (15 Apr-06)
http://support.microsoft.com/default.aspx/kb/918165

Microsoft Security Bulletin MS06-015
Vulnerability in Windows Explorer Could Allow Remote Code Execution
(908531)
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx has
been revised to v1.2 to reflect the issues in KB918165.
From the FAQ section:
"On Tuesday, April 25, Microsoft will issue a targeted re-release of
the MS06-015 update."


Now may not be the time to learn Regedit.
I suggest you use a .reg file already done for the purpose.

http://patch-info.de/WinXP/Downloads/KB908531_Share-To-Web.zip

Unzip it, extract the .reg file to a folder, right-click it and select
Merge and confirm when asked.

....Alan