System locks up when using Word and backspace

Y

Yvette

I have had to power down the system 3 times to regain the
mouse. The system locks up. Each time I was in Word
2002 and using the backspace key to delete a string.
Last time only Word was open on the desktop. Is there
download update for Word 2002?

system info....
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name 21STCENTURY
System Manufacturer Dell Computer Corporation
System Model DIM4500
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 4
GenuineIntel ~1993 Mhz
BIOS Version/Date Intel Corp. A03, 7/18/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.0
(xpclient.010817-1148)"
User Name 21STCENTURY\Yvette
Time Zone Eastern Standard Time
Total Physical Memory 384.00 MB
Available Physical Memory 175.05 MB
Total Virtual Memory 920.99 MB
Available Virtual Memory 550.31 MB
Page File Space 538.20 MB
Page File C:\pagefile.sys

Word version:
10.3416.3501 SP-1
Product ID 54186-640-1646317-17826


Asset Tag: HPMJX11
Express Service Code: 385-548-349-33

For online support, please go to http://support.dell.com
For 24-hour technical support, in the USA, call 1-800-BUY-
DELL
 

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