System Reboot on Save As

K

K Dowd

We are running Windows XP Pro and Office XP Pro. When my
user clicks on Save As, to save changes in a document,
the computer reboots.

Anyone have any idea's??
 
B

Beth Melton

First see if the same error occurs when you start Word using the /a
switch. Go to Start/Run and run:

winword /a

Note the space before the forward slash.

If the error doesn't occur then take a look under Tools/Templates and
Add-ins and see if you have any global templates listed. If so they
are located in one of your Startup folders. The location of the
Word\Startup folder can be found under Tools/Options/File Locations
and the Office\Startup folder can be found in the Office installation
path..

If you find more than one, move the files out of the folder one at a
time, start Word without the /a switch, and see if the Save As error
occurs until you either find the add-in causing the error or rule out
your add-ins as the cause of the error.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Can't save my Office documents (after computer rebuild and reauthorization) 0
Table of content - format does not get saved 2
Document won't print 0
Word OLE to check spelling in text box 1
OLE Word spelling 0
Outlook 365 extremely stubborn 0
Tracked changes by multiple people modified to one 0
Insufficient Memory or Disk Space. Close programs down? 0

Top