Takes forever to Quit

J

John Holt

I am using Office 2001 on a Beige G3 running system 9.2.1
All is OK with the exception for Word which just takes forever to quit.
I save a file then quit, then wait for at least 10 minutes staring at the
clock, finally I force quit and open the saved document OK.
Any suggestions please
 
J

John McGhie [MVP - Word]

Hi John:

There are two conditions that can cause this: One is if the document or
temporary files or template are on the network and the network is responding
slowly, or the files are massively bloated.

On Quit, Word always saves the Normal template. It should be about 200 kb.
But there is a bug in Word that causes it sometimes to bloat massively. If
yours has done this, just rename it and Word will create a new one.

The other thing that can affect this is if the UDP ports on the network are
blocked. To enable you to run a copy of MS Office on both your desktop and
laptop computer, MS Office applications poll the local network at shutdown
to say "OK to start the other copy, I'm done now." If this poll is not
immediately answered with "No other copies here" or "OK", Word will sit and
wait for a network time-out.

I think this latter one was fixed in Office Service Release 1, which you can
get from www.mactopia.com

Cheers

This responds to microsoft.public.mac.office.word on Sat, 05 Jul 2003
19:12:56 +1000 said:
I am using Office 2001 on a Beige G3 running system 9.2.1
All is OK with the exception for Word which just takes forever to quit.
I save a file then quit, then wait for at least 10 minutes staring at the
clock, finally I force quit and open the saved document OK.
Any suggestions please

Please post all comments to the newsgroup to maintain the thread.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]
 

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