task change has updated into project, but not saved in project fil

[Ratheesh]

I have a customer with following system

1. Project Server 2003 + SQL Server – SP2
2. Project Professional 2003 – SP2
3. Project web access
4. Does not use enterprise resource pool
5. The .MPP files are NOT enterprise files

Here is the action

1. There is 4 numbers of .MPP file
2. One of them is used as a resource pool and also has its own task
3. All the other three are linked to the resource pool
4. There is NO master project that has links to other projects
5. All 4 projects are published to project server using all the four options
shown under Collaborate -> Publish.
6. Tasks are assigned, published and team members report time via PWA
7. When the admin goes to the PWA he sees the tasks but upon clicking on the
update button the update CORRECTLY happens in respective .mpp files. But in
the PWA view the updated tasks pertaining to the three .mpp files (the tasks
that belongs to the .MPP file used as a resource pool is updated and removed
from the PWA view.) is not removed. There is a flag shows the tool tip
message as “This task change has been successfully updated into project, but
has not been saved with the project fileâ€.

8. We have tried several time to save/log off and closing the .MPP files. No
luck!!

Please help

 

[Dale Howard [MVP]]

Ratheesh --

Thank you for the thorough description of your Project Server system and of
your processes as well. From your description, I believe you are making
several huge CRITICAL mistakes with Project Server, which are ultimately
causing your problem. These mistakes are:

1. You need to use the Enterprise Resource Pool for staffing all of your
projects
2. You need to save your projects in the Project Server database as
enterprise projects, and NOT as .mpp files

You cannot expect the software to perform correctly if you do not use it
correctly. Therefore, I would strongly encourage you to cease your current
process and to set up the Enterprise Resource Pool immediately. After you
have this set up, you will need to break the links with the shared resource
pool file in each .mpp project and then import your projects individually
into the Project Server database using Tools - Enterprise Options - Import
Project to Enterprise. While using the Import Projects wizard, pay special
attention to the page dealing with resources and make sure you match the
local resources in each project with enterprise resources in the Enterprise
Resource Pool. Hope this helps.