Task update problem

[Fred]

Hi,
I am running Outlook 2003 sp2 and my counterpart is running Outlook 2000
sr1. When i assign a task to him he accepts the task and i get an email
confirming this. When i go to the task folder to see the status of the task
it tells me "Waiting for response from recipient". He then sends me a task
complete message which i receive but it does not update the task in task
folder. It still says "Waiting for response from recipient". I have to
manually update the task to complete status in task folder.

Thanks in advance for any help on this.
Fred

 

[Judy Gleeson \(MVP Outlook\)]

you missed a lot of steps in that description -

do you open the emails Task Acceptance and Task Update? Not read but OPEN?

Outlook sucks the data out when you open these emails.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au
Canberra, Australia

"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)

 

[Fred]

Thanks Judy, When I get an update, I cannot open it. I can only view in the
reading pane. Double clicking on it or right click open does not work. I
think this also the case when I receive a task accepted email. I have to
verify this.
Yet, I can open a task that has a status completed.

Fred


I have "Send me a status report when task is complete" checked in the
original task request message I send.