Tasks Alerts Not Working with SPS2007

[clijeron]

We have successfully deployed Microsoft Office Project Server 2007 on
our server. I've setup users and groups to each project and everyone
has configured the alerts options to receive an email when a task has
been assigned to them. However, no one gets any email notification
about new or modified tasks. This simple issue is an important
aspect.

When any user sets up the alerts, an email is received stating that
the alerts has been created. Example:

Alert 'Tasks' has successfully been added on 'CTSC'.
You will receive alerts in e-mail. The timing and criteria for the
alerts depend on the settings entered when the alert was added.
You can change this alert or any of your other alerts on the My Alerts
on this Site page.


Yes, the IP address of the SMTP server is correct
Yes, I opened the SharePoint Central Administration and configured the
Outbound email settings correctly
Yes, I've setup the Applications Managements area with the correct
Outbound email settings.
I also checked in the SQL database to see the logs and it does show as
the alerts has been sent. I checked the table EventCache and it's all
there.

Any ideas why task alerts are not working ??

Your help will be much greatly appreciated.


Carlos Lijeron
New York.

 

[Paul Conroy]

Has you email server been configured to allow the relaying of emails ?

Try sending a mail from the command line via the email server as detailed in
system settings (see link below)

http://www.rdpslides.com/webresources/FAQ00035.htm

If this does not work, then relay permissions is the issue !