Tasks issue: Delegates page not available

[totoro]

One user has this issue: the user used to be able to share a Task list (not
the default Task List) but that functionality is gone. Permissions are
visible to other users inside the user's Outlook, but when trying to view the
Delegates page the "not available" message comes up. The probelm occurs in
Outllok 2003 and 2002 (two different workstations).

Delegating works fine for other users, as far as I can see.

I see articles referring to a fix in Active Directory but I feel this is one
user, not every one.

already tried the outlook /no rules fix, no effect.

thanks much for any input.

 

[Roady [MVP]]

Verify that you have the Exchange Client Extensions enabled or reset
extend.dat by renaming it to .old.
See http://www.msoutlook.info/question/19

 

[totoro]

no luck with this but thanks anyway.

I'll try scanpst next, but then I may blow away the old profile and try to
rebuild with backups.

 

[Roady [MVP]]

And you haven't set Outlook in off-line mode either?
File->deselect: Work Offline

 

[totoro]

No sir, I suspect the profile on the server has issues. I've run scanpst
repeatedly and it keeps coming up with errors on the OST file.

 

[Roady [MVP]]

The ost-file is a local cache file on the client. You can rename it to .old
and it will be recreated.

 

[Brian Tillman]

No sir, I suspect the profile on the server has issues. I've run
scanpst repeatedly and it keeps coming up with errors on the OST file.

There's a separate SCANOST program for the OST. You shouldn't use SCANPST
on an OST.