Technical Refresh - Big Problems

[Kaldanzia]

My Office 2007 beta was working great, but I downloaded and installed the
Technical Refresh. After the update install, none of the programs could open
any files off my computer, all I get are messages that say whatever file I
was trying to open is unavailable.

So, I figured I'd uninstall and then reinstall from the original files, but
now I get an error when I try to reinstall from the original downloads and
the install fails. I really don't want to have to reformat my hard drive
just to get this stuff working again. Any ideas what is going on?

 

[Milly Staples [MVP - Outlook]]

See http://pschmid.net/index.php for a list of B2TR problems and solutions. The most common ones are the Norton Office Plug-In and having the Expressions Web Designer beta also installed.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kaldanzia asked:

| My Office 2007 beta was working great, but I downloaded and installed
| the Technical Refresh. After the update install, none of the
| programs could open any files off my computer, all I get are messages
| that say whatever file I was trying to open is unavailable.
|
| So, I figured I'd uninstall and then reinstall from the original
| files, but now I get an error when I try to reinstall from the
| original downloads and the install fails. I really don't want to
| have to reformat my hard drive just to get this stuff working again.
| Any ideas what is going on?

 

[Patrick Schmid]

Your original error is due to a bug in B2TR with NAV. Check my website
under "File not found" for the workaround.
What is the error message you get from the install?
What did you remove?
Do you still have any Office 2007 programs on your computer?

Patrick Schmid

 

[Kaldanzia]

Ah, I didn't even think about the antivirus. I was able to reinstall once I
uninstalled Visio and One Note as well. Evidently everything had to come off
before I could reinstall. I'm going to turn off the plug-in then reinstall
the Technical Refresh. Hopefully that will fix it. Thanks so much for your
help!!!!

 

[Patrick Schmid]

Make sure to install Visio and OneNote before you install B2TR.
Once B2TR is on, you can't get any B2 applications installed anymore.

Patrick Schmid

 

[Kaldanzia]

I spoke too soon, I'm getting the error again when I try to reinstall. The
error is:

Error 2711. An internal error has occurred.
(GraphicsFiltersCDRFilesIntl_1033)

 

[Milly Staples [MVP - Outlook]]

That error usually means that you have a conflict between the Expressions Web Designer Beta and Office 2007 beta. Uninstall the EWD beta and then try again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kaldanzia asked:

| I spoke too soon, I'm getting the error again when I try to
| reinstall. The error is:
|
| Error 2711. An internal error has occurred.
| (GraphicsFiltersCDRFilesIntl_1033)

 

[Kaldanzia]

I don't have that program installed on the system.

 

[Milly Staples [MVP - Outlook]]

What Office 2007 beta (and other Betas) do you have installed on this system?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kaldanzia asked:

| I don't have that program installed on the system.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| That error usually means that you have a conflict between the
|| Expressions Web Designer Beta and Office 2007 beta. Uninstall the
|| EWD beta and then try again.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kaldanzia asked:
||
||| I spoke too soon, I'm getting the error again when I try to
||| reinstall. The error is:
|||
||| Error 2711. An internal error has occurred.
||| (GraphicsFiltersCDRFilesIntl_1033)

 

[Kaldanzia]

At this point I don't have any betas on my system. I uninstalled everything
after the problems with the Tech Refresh. Before this Office 2007 was the
only beta I had on the computer.

 

[RAAckerman]

I am in the same boat. I have been here before, as well. the only other
Beta I have is business contact manager (which is finally superb).

At this point I don't have any betas on my system. I uninstalled everything
after the problems with the Tech Refresh. Before this Office 2007 was the
only beta I had on the computer.

What Office 2007 beta (and other Betas) do you have installed on this system?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kaldanzia asked:

| I don't have that program installed on the system.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| That error usually means that you have a conflict between the
|| Expressions Web Designer Beta and Office 2007 beta. Uninstall the
|| EWD beta and then try again.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kaldanzia asked:
||
||| I spoke too soon, I'm getting the error again when I try to
||| reinstall. The error is:
|||
||| Error 2711. An internal error has occurred.
||| (GraphicsFiltersCDRFilesIntl_1033)

 

[pb florance]

I'm paddling along in the same boat, going in circles with Error 2711. Used
Control Panel to uninstall. Tried to reinstall. Nothing. Checked on other
betas and the only one of the 2007 flock is Onenote.

Going to Control Panel shows that Office is installed... and it's not.

Time to go back to a roledex.
--
pb

I am in the same boat. I have been here before, as well. the only other
Beta I have is business contact manager (which is finally superb).

At this point I don't have any betas on my system. I uninstalled everything
after the problems with the Tech Refresh. Before this Office 2007 was the
only beta I had on the computer.

What Office 2007 beta (and other Betas) do you have installed on this system?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kaldanzia asked:

| I don't have that program installed on the system.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| That error usually means that you have a conflict between the
|| Expressions Web Designer Beta and Office 2007 beta. Uninstall the
|| EWD beta and then try again.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kaldanzia asked:
||
||| I spoke too soon, I'm getting the error again when I try to
||| reinstall. The error is:
|||
||| Error 2711. An internal error has occurred.
||| (GraphicsFiltersCDRFilesIntl_1033)