temp files in c drive

[pookerella]

I have noticed that there are temp files in my C:\ directory added every
single time I open mail from Outlook. The file is always called something
like "s340.38" and sometimes there are THOUSANDS of them and hundreds of MBs.
Aren't these files supposed to be dumped into temp folder instead of my C
directory? I can't find my folders sometimes because of this. Why does this
happen and how can I have these files directed to a temp folder and not my C
directory?

 

[Roady [MVP]]

Outlook doesn't do this. Which add-ins do you have installed for Outlook?
Does disabling them solve you issue?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I have noticed that there are temp files in my C:\ directory added every
single time I open mail from Outlook. The file is always called something
like "s340.38" and sometimes there are THOUSANDS of them and hundreds of
MBs.
Aren't these files supposed to be dumped into temp folder instead of my C
directory? I can't find my folders sometimes because of this. Why does this
happen and how can I have these files directed to a temp folder and not my C
directory?

 

[pookerella]

Hi, I have no add-ons to Outlook. this only happens when I open Outlook, and
I want you to know, that I have seen this on other people's computers.

 

[pookerella]

Could this POSSIBLY be a Norton issue?

 

[Roady [MVP]]

I definitely remember an issue with Norton dumping files all over the place
:-S

 

[Ray]

Hi,

I have the same problem... hundreds of files on the C drive. I do have an
add on product which is ACT, but this problem was happening well before I
installed ACT.
All these files are different parts of the emails that are actually within
the PST file.
I have deleted some of the files tracking the email back to the pst file and
the original message stays within the PST. So my best guess these file are
temporary in nature, but I just don't want to keep deleting them off my C
drive. Any one have
a resolution to this problem?

Thanks,
Ray

 

[pookerella]

I wrote to Norton and this was their brilliant answer:

"I understand from your message that you need to divert the temporary files
that are created on by the Norton, to the temporary folder.

Please be informed that this issue can be caused due to an particular domain
setting on your computer. Normally by default the Norton temporary files are
set to be placed on the temporary folders.

However, if you wish to block the temporary files creation, I suggest that
you disable the email scanning feature of Norton AntiVirus(NAV) 2006.

Title: 'Turning on or turning off email scanning in Norton AntiVirus'
Document ID: 2001082921552806

Web URL:

http://service1.symantec.com/Support/nav.nsf/docid/2001082921552806?Open&src=con_ols_nam

Even though email scanning is disabled, your computer is still protected
from viruses. Norton AntiVirus Auto-Protect will scan email attachments when
you save the attachment to the hard drive. After you disable email scanner,
be sure that Auto-Protect is enabled, and then run LiveUpdate regularly to
insure that Auto-Protect has been optimally configured. Auto-Protect provides
real-time virus protection from any source, including the Internet, and
automatically scans email attachments whenever they are accessed. "

So, you see, they have no answer, no fix, no way of changing why their
program does what it does nor where their intrusive files go, and they very
much would like to blame it on the consumer and how we set up our computer.
So my feeling is.....DUMP Norton all together and get yourself a much less
invasive suite of programs that don't invade every aspect of your computer.
Their product works well, but you pay a huge price most of the time.

Hi,

I have the same problem... hundreds of files on the C drive. I do have an
add on product which is ACT, but this problem was happening well before I
installed ACT.
All these files are different parts of the emails that are actually within
the PST file.
I have deleted some of the files tracking the email back to the pst file and
the original message stays within the PST. So my best guess these file are
temporary in nature, but I just don't want to keep deleting them off my C
drive. Any one have
a resolution to this problem?

Thanks,
Ray

I definitely remember an issue with Norton dumping files all over the place
:-S

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[GS]

If we are dealing with Windows 200 or later windows you have fair amount of
control where temporary files go unless you are using an PC with domain
policy (in some companies) controlling the temp folder. If you are using
consumer Norton product, you are likely using windows as standalone or in
workgroup. Hence you will have control of temp folders not the domain.
1.
in your environment you have control of the temp and tmp variable where temp
files are created
windows key+Pause key will bring up system property window
click Advance tab
click Environment variables
edit the temp and tmp variable to point to the folder you want to hold temp
files
2. in internet explorer
tools-options-settings, click on the move folder option of the pop up
windows.....

Basically, what this person is saying is that it is a WINDOWS PROBLEM...so,
Microsoft....what gives? If Microsoft Windows is placing these files in the
C:\ drive....HOW DO YOU GET IT TO STOP and place them in a C:\TEMP drive
INSTEAD?!?!?!

I wrote to Norton and this was their brilliant answer:

"I understand from your message that you need to divert the temporary files
that are created on by the Norton, to the temporary folder.

Please be informed that this issue can be caused due to an particular domain
setting on your computer. Normally by default the Norton temporary files are
set to be placed on the temporary folders.

However, if you wish to block the temporary files creation, I suggest that
you disable the email scanning feature of Norton AntiVirus(NAV) 2006.

Title: 'Turning on or turning off email scanning in Norton AntiVirus'
Document ID: 2001082921552806

Web URL:

http://service1.symantec.com/Support/nav.nsf/docid/2001082921552806?Open&src=con_ols_nam

Even though email scanning is disabled, your computer is still protected
from viruses. Norton AntiVirus Auto-Protect will scan email attachments when
you save the attachment to the hard drive. After you disable email scanner,
be sure that Auto-Protect is enabled, and then run LiveUpdate regularly to
insure that Auto-Protect has been optimally configured. Auto-Protect provides
real-time virus protection from any source, including the Internet, and
automatically scans email attachments whenever they are accessed. "

So, you see, they have no answer, no fix, no way of changing why their
program does what it does nor where their intrusive files go, and they very
much would like to blame it on the consumer and how we set up our computer.
So my feeling is.....DUMP Norton all together and get yourself a much less
invasive suite of programs that don't invade every aspect of your computer.
Their product works well, but you pay a huge price most of the time.

Hi,

I have the same problem... hundreds of files on the C drive. I do have an
add on product which is ACT, but this problem was happening well before I
installed ACT.
All these files are different parts of the emails that are actually within
the PST file.
I have deleted some of the files tracking the email back to the pst file and
the original message stays within the PST. So my best guess these file are
temporary in nature, but I just don't want to keep deleting them off my C
drive. Any one have
a resolution to this problem?

Thanks,
Ray

:

I definitely remember an issue with Norton dumping files all over the place
:-S

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[pookerella]

Thanks. I did what you said (in the old days, we used to call it the "break"
key) and saw no files being directed in the C:\ drive root directory at all,
at least not where I understood it to be that way.. So we are back to square
A. Other people have this problem, not only me, so it must be Norton.'s
interference with Windows, which does not surprise me. From past dealings
with Norton, they have a great deal of difficulty accepting that their
program could possibly do anything wrong or bad....I mean, the founder had
his picture on the box for years....can you spell "enormous ego?!" It is an
enormous pain in the neck for anyone who deals with folders in the C:\ root
directory. Considering I have found this to be the case on 100% of the
computers that have Windows XP and Norton Antivirus, I do not understand
Norton's complacency with this issue. I am hoping the new version of Windows
will take care of this problem.

If we are dealing with Windows 200 or later windows you have fair amount of
control where temporary files go unless you are using an PC with domain
policy (in some companies) controlling the temp folder. If you are using
consumer Norton product, you are likely using windows as standalone or in
workgroup. Hence you will have control of temp folders not the domain.
1.
in your environment you have control of the temp and tmp variable where temp
files are created
windows key+Pause key will bring up system property window
click Advance tab
click Environment variables
edit the temp and tmp variable to point to the folder you want to hold temp
files
2. in internet explorer
tools-options-settings, click on the move folder option of the pop up
windows.....

Basically, what this person is saying is that it is a WINDOWS PROBLEM...so,
Microsoft....what gives? If Microsoft Windows is placing these files in the
C:\ drive....HOW DO YOU GET IT TO STOP and place them in a C:\TEMP drive
INSTEAD?!?!?!

I wrote to Norton and this was their brilliant answer:

"I understand from your message that you need to divert the temporary files
that are created on by the Norton, to the temporary folder.

Please be informed that this issue can be caused due to an particular domain
setting on your computer. Normally by default the Norton temporary files are
set to be placed on the temporary folders.

However, if you wish to block the temporary files creation, I suggest that
you disable the email scanning feature of Norton AntiVirus(NAV) 2006.

Title: 'Turning on or turning off email scanning in Norton AntiVirus'
Document ID: 2001082921552806
Web URL:
http://service1.symantec.com/Support/nav.nsf/docid/2001082921552806?Open&src=con_ols_nam

Even though email scanning is disabled, your computer is still protected
from viruses. Norton AntiVirus Auto-Protect will scan email attachments when
you save the attachment to the hard drive. After you disable email scanner,
be sure that Auto-Protect is enabled, and then run LiveUpdate regularly to
insure that Auto-Protect has been optimally configured. Auto-Protect provides
real-time virus protection from any source, including the Internet, and
automatically scans email attachments whenever they are accessed. "

So, you see, they have no answer, no fix, no way of changing why their
program does what it does nor where their intrusive files go, and they very
much would like to blame it on the consumer and how we set up our computer.
So my feeling is.....DUMP Norton all together and get yourself a much less
invasive suite of programs that don't invade every aspect of your computer.
Their product works well, but you pay a huge price most of the time.

:

Hi,

I have the same problem... hundreds of files on the C drive. I do have an
add on product which is ACT, but this problem was happening well before I
installed ACT.
All these files are different parts of the emails that are actually within
the PST file.
I have deleted some of the files tracking the email back to the pst file and
the original message stays within the PST. So my best guess these file are
temporary in nature, but I just don't want to keep deleting them off my C
drive. Any one have
a resolution to this problem?

Thanks,
Ray

:

I definitely remember an issue with Norton dumping files all over the place
:-S

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[Dave banker]

I have the same exact problem. I have no add-ins and i do not have Norton.
I have McAfee and they say they would never do that. I have also turned off
email scanning and it still happens.

Thanks. I did what you said (in the old days, we used to call it the "break"
key) and saw no files being directed in the C:\ drive root directory at all,
at least not where I understood it to be that way.. So we are back to square
A. Other people have this problem, not only me, so it must be Norton.'s
interference with Windows, which does not surprise me. From past dealings
with Norton, they have a great deal of difficulty accepting that their
program could possibly do anything wrong or bad....I mean, the founder had
his picture on the box for years....can you spell "enormous ego?!" It is an
enormous pain in the neck for anyone who deals with folders in the C:\ root
directory. Considering I have found this to be the case on 100% of the
computers that have Windows XP and Norton Antivirus, I do not understand
Norton's complacency with this issue. I am hoping the new version of Windows
will take care of this problem.

If we are dealing with Windows 200 or later windows you have fair amount of
control where temporary files go unless you are using an PC with domain
policy (in some companies) controlling the temp folder. If you are using
consumer Norton product, you are likely using windows as standalone or in
workgroup. Hence you will have control of temp folders not the domain.
1.
in your environment you have control of the temp and tmp variable where temp
files are created
windows key+Pause key will bring up system property window
click Advance tab
click Environment variables
edit the temp and tmp variable to point to the folder you want to hold temp
files
2. in internet explorer
tools-options-settings, click on the move folder option of the pop up
windows.....

Basically, what this person is saying is that it is a WINDOWS PROBLEM...so,
Microsoft....what gives? If Microsoft Windows is placing these files in the
C:\ drive....HOW DO YOU GET IT TO STOP and place them in a C:\TEMP drive
INSTEAD?!?!?!

:

I wrote to Norton and this was their brilliant answer:

"I understand from your message that you need to divert the temporary files
that are created on by the Norton, to the temporary folder.

Please be informed that this issue can be caused due to an particular domain
setting on your computer. Normally by default the Norton temporary files are
set to be placed on the temporary folders.

However, if you wish to block the temporary files creation, I suggest that
you disable the email scanning feature of Norton AntiVirus(NAV) 2006.

Title: 'Turning on or turning off email scanning in Norton AntiVirus'
Document ID: 2001082921552806
Web URL:
http://service1.symantec.com/Support/nav.nsf/docid/2001082921552806?Open&src=con_ols_nam

Even though email scanning is disabled, your computer is still protected
from viruses. Norton AntiVirus Auto-Protect will scan email attachments when
you save the attachment to the hard drive. After you disable email scanner,
be sure that Auto-Protect is enabled, and then run LiveUpdate regularly to
insure that Auto-Protect has been optimally configured. Auto-Protect provides
real-time virus protection from any source, including the Internet, and
automatically scans email attachments whenever they are accessed. "

So, you see, they have no answer, no fix, no way of changing why their
program does what it does nor where their intrusive files go, and they very
much would like to blame it on the consumer and how we set up our computer.
So my feeling is.....DUMP Norton all together and get yourself a much less
invasive suite of programs that don't invade every aspect of your computer.
Their product works well, but you pay a huge price most of the time.

:

Hi,

I have the same problem... hundreds of files on the C drive. I do have an
add on product which is ACT, but this problem was happening well before I
installed ACT.
All these files are different parts of the emails that are actually within
the PST file.
I have deleted some of the files tracking the email back to the pst file and
the original message stays within the PST. So my best guess these file are
temporary in nature, but I just don't want to keep deleting them off my C
drive. Any one have
a resolution to this problem?

Thanks,
Ray

:

I definitely remember an issue with Norton dumping files all over the place
:-S

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[pookerella]

So, what you're saying is, it IS a MS Windows issue. OK, Microsoft...FESS UP!
This is ridiculous! SOMEONE FIX THIS!!!! I AM SICK AND TIRED OF SEARCHING FOR
MY PROGRAMS FOLDER AMONGST 500 BS FILES!