Template download error

L

Lubslimegreen

I upgraded from Office 2000 to Office 2007 yesterday. Whenever I tried to
open a template in Word and Excel I kept getting a template download error. I
googled my problem and try all the solutions. Nothing worked! Well tonight I
uninstalled and reinstalled Office 2007. Still getting the Template Download
Error.

However, I'm able to go on Microsoft's website and download the templates
that I needed.

Can anyone tell me how to get rid of the error??
 
T

Terry Farrell

Are the legacy templates installed in the correct location? Is the location
full accessible by Word with full permissions? You will find the location in
the File Location button under Word Options.
 
T

Terry Farrell

Go to Word | Options | Advanced tab and down the bottom click on the Files
Location tab. Check to to the location of User Templates.

Then switch the Windows Explorer and install your legacy templates into the
location you just noted. Now the templates should be listed under File New,
My Templates.

Terry
 

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