'template' is locked for editing by another user

[Deejay]

When trying to open a word file from an email attachment or from a folder I
get a message that the *.dotx file is locked for editing by another user.
This is despite that my computer is the only one on on the network.

Thanks!

 

[Graham Mayor]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm
and always copy documents to the hard drive before opening them.

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Graham Mayor - Word MVP


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[Deejay]

Thank you. I tried all that a few days ago but it makes no difference. My
workgroup templates folder is set to a network location. If I change the
location it works fine. But I need to have that location for everyone to be
able to access network files and templates.