template question 2003

[runci]

i have moved outlook from old computer to new laptop
my contacts in the old one opened with a designed form that pertains to my
business, has info about customers and hire information.

now that i have swapped over i cant open the contacts with that form anymore

i can see the form

anyone know how i tell it to open with that form/template

 

[Sue Mosher [MVP-Outlook]]

now that i have swapped over i cant open the contacts with that form anymore

What happens when you try?

Where is the form published?

How did you move your Outlook data from one machine to the other?

i can see the form

Where?

 

[runci]

When i go to open an existing contact or go to make a new one it says that
outlook couldnt open this page and will use the outlook page instead

i have saved the form to the desktop and it is also in personal file folder
library

 

[runci]

i had a it company change it over but he was confused and it worked for a while
he came back later to fix it but it doesnt open them anymore

i would ask him but he didnt seem to know what he was doing

and its a long process getting him here

 

[Sue Mosher [MVP-Outlook]]

i have saved the form to the desktop

This won't help at all.

and it is also in personal file folder library

There is no such thing in Outlook. What you need is to publish the form to the Personal Forms library using exactly the same Message Class, e.g. IPM.Contact.MyContactForm, as the existing items. If you don't know what class that is, add the Message Class field to any view to see the values that it has for your existing items.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[runci]

Hi Sue

thank you for your help.... but i really dont understand what you mean

i understand that if i right click on the contacts headline then go to
properties
i can see the personal forms library...

but the rest of it i dont any chance of an easier explaination

dont woryy if not


cheers