Templates are all blanks ?

M

Mousemom23

Version: v.X Operating System: Mac OS X 10.5 (Leopard) Processor: Intel When I went to open a booklet this aternoon, all I got was a set of blank pages. NOT the thing I wanted to see after 3 weeks of work, and a due date of Friday.
All of my other documents created with the Project Manager seem to be the same - all empty pages.
It was working fine a week ago.

Trying to create a new document (catalog, newsletter, etc), I get the same thing. I can see the styles in the Project Manager, but none of them take - it just produces blank pages, no formattting, no graphics, no text boxes - nothing.

I tried re-installing Office, but still come up with a document full of nothing.

Help ?
 
J

John McGhie

I wish people would not re-install Office on a Mac :) It very rarely fixes
anything, because the installer does not replace files that already exist,
and the files that get damaged are not on the CD in the first place.

So you make a bad situation worse.

In this case, you now need to run AutoUpdate again until it stops offering
you updates. Chances are you have taken Office back to a state of "No
updates" so that's the first thing to deal with, otherwise we can't go on to
the next step.

Now, go to the View menu in Word and choose "Print Layout" or "Publishing
Layout" view. Chances are, that was all that was wrong in the first place.

"Draft" and "Outline" views will not display graphics objects, and all of
the publishing layout view documents are graphics, so the document will
appear to be blank.

If this does not fix it, come back: we will have to work through a set of
steps to find out what is wrong.

Hope this helps


Version: v.X Operating System: Mac OS X 10.5 (Leopard) Processor: Intel When I
went to open a booklet this aternoon, all I got was a set of blank pages. NOT
the thing I wanted to see after 3 weeks of work, and a due date of Friday.
All of my other documents created with the Project Manager seem to be the same
- all empty pages.
It was working fine a week ago.

Trying to create a new document (catalog, newsletter, etc), I get the same
thing. I can see the styles in the Project Manager, but none of them take -
it just produces blank pages, no formattting, no graphics, no text boxes -
nothing.

I tried re-installing Office, but still come up with a document full of
nothing.

Help ?

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]
 
M

Mousemom23

Sorry I took so long to get back on this. Thank you for your answer.
Selecting Page Layout didn't seem to work, at first. So I converted the document to a webpage (as suggested by another question/answer) then back to a word document again; then re-selected Page Layout, and everything was back to normal.
I've never updated this version of Office, and there's no Auto-Update option, that I've ever seen.
 
J

John McGhie

On the Help menu, choose "Check for updates". That fires the AutoUpdate
program.

If it finds updates, it will ask you to quit the Microsoft Office programs
while it updates them.

Cheers


Sorry I took so long to get back on this. Thank you for your answer.
Selecting Page Layout didn't seem to work, at first. So I converted the
document to a webpage (as suggested by another question/answer) then back to a
word document again; then re-selected Page Layout, and everything was back to
normal.
I've never updated this version of Office, and there's no Auto-Update option,
that I've ever seen.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]
 

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