M
Michael Hesse
I have a user who is having problems with
workgroup templates. He is the only user having these
problems. When he receives a file created using these
templates or creates one himself, the document repaginates
constantly ( notice appears on document window that word
is repaginating), this appears to loop, as each
repagination completes another starts again. CPU cycles
crank way up 80-100%, slowing performance. Other users
using these templates do NOT report any problems with the
templates or with the documents that this user creates. I
have deleted the normal.dot off his machine, repaired
office and reinstalled office, as well as recreating the
users profile. This last step seemed to resolve the
problem for a week or two, but it has reoccured. I
suspect that something is corrupting his profile, but I
don't know what is being corrupted or doing the
corruption. Any ideas?
Thanks,
Michael
workgroup templates. He is the only user having these
problems. When he receives a file created using these
templates or creates one himself, the document repaginates
constantly ( notice appears on document window that word
is repaginating), this appears to loop, as each
repagination completes another starts again. CPU cycles
crank way up 80-100%, slowing performance. Other users
using these templates do NOT report any problems with the
templates or with the documents that this user creates. I
have deleted the normal.dot off his machine, repaired
office and reinstalled office, as well as recreating the
users profile. This last step seemed to resolve the
problem for a week or two, but it has reoccured. I
suspect that something is corrupting his profile, but I
don't know what is being corrupted or doing the
corruption. Any ideas?
Thanks,
Michael