Templates on multiple servers

[Angel Bivins]

Dear Microsoft Gurus,
I have templates set up on multiple servers (each city has it's own server),
and when users create a .doc from the the templates I've placed on their
server from my server, it continues to look for where I originally saved the
template (my server in another city). In other words, in the Tools,
Templates and Add-ins dialog box, there is this long path name to the
original template. This is causing documents created from these templates to
crash when sent to another server environment. I can fix that at the
document level by detaching in from the template so that it just looks for
Normal, but how can I prevent this from happening in the future?

 

[Terry Farrell]

You need to use a redirect on the servers so that any workstation addressing
that template is directed to the local copy regardless of where the document
was created.

 

[Angel Bivins]

Hmm. Can you give me any more detail about what "redirect on the servers"
means so I can communicate that to my IT guys? Not sure what you mean.
Thks.
--
Angel Bivins
WordAngel Document Design
www.wordangel.com

You need to use a redirect on the servers so that any workstation addressing
that template is directed to the local copy regardless of where the document
was created.

 

[Terry Farrell]

Sorry: I'm not a Server Admin, but this is the solution that we use
successfully. The server wiz uses the redirect command that is part of
Windows 2003 server - but I have no idea what syntax to use.

The server guys should know.

Terry

Hmm. Can you give me any more detail about what "redirect on the servers"
means so I can communicate that to my IT guys? Not sure what you mean.
Thks.