Scott said:
Does MSP support the use of Terminal Services or Citrix to increase the perfomance over a WAN?
As long as it it is properly installed and configured on the terminal
server, it should work.
It won't necessarily increase performance. The only thing you are
avoiding is doing a File/Open across the LAN. You can fix this much
easier than than complexity of Terminal server simply by copying the
file form the server via the WAN onto the local workstation, then
editing from there. When done, copy back. Of course, if there are many
users involved where file contention might be involved, this becomes a
less practical approach.