Text condensed on printing

[cklaver]

I have had users complain of documents pushing all of the text to the left
margin when printing documents. The documents usually look fine on the
screen, and the same document could be fine for one user and squished for
another. The problems have also manifest in both Word 2000 and Word 2003.
Anybody with ideas on a fix?

 

[Jentimus]

Yes - that could be from using tracked changes in XP and 2003, which use the
right margin for displaying balloon comments. A temporary fix - view the
reviewing toolbar and change the view to final (no markup) before printing.

2003 has an option to open without showing markups (on the options>security
tab - disable "Make Hidden Markup Visable when opening or saving".

In XP, you're SOL without the enterprise hotfix

In 2000 it didn't used to be a problem, so maybe I'm on the wrong track
here, but maybe someone opened a 2003-created document? Not sure on that ...

Let me know if that didn't work at
jentimus(spam block - don't type this part)@hotmail.com

 

[cklaver]

The tracked changes may have been a problem with some of the users outside
our office, but not in our office. The documents are created in Word 2000
but opened by people using a variety of versions.

If it helps narrow down the issue, we use a variety of custom styles as well
as the base normal. The custom styles are not affected by the "text
crushing", only Normal.

 

[Jentimus]

Have you already tried replacing normal.dot? If not, just close word &
rename normal.dot to oldnormal.dot (or something). Word will generate a new
normal.dot that it the same as the one installed with Office when you start
Word again. Then copy the custom styles from oldnormal.dot to normal.dot
(the new one), and everything will straighten itself out.

Alternate: If you know what you're doing with styles, modify the normal
style in your current normal.dot - check Frame Settings, Section settings,
and paragraph indents especially.

Another thought: If you deal with right-to-left language packs, reinstall
them -- they cause some weird bugs with Word.

Let me know if that helps ... good luck!