Textbox from Outlook 97 form not displayed in Outlook 2007

[jm_anderson]

We have a form that we have used since the Outlook 97 days. Through all the
iterations of Outlook and Exchange server, this form has always worked. Now
that we are deploying Office 2007 Enterprise Edition, the form isn't
functioning properly. We are using Outlook 2007 in conjunction with Exchange
2003, which has been in place for a couple of years.

The form is used by our employees to indicate when they will be out of the
office. The form collects the date information and their name and posts the
information to a calendar in a public folder. The textbox is question is
using the Subject field to collect information. When the form is opened, the
label for the textbox is displayed but the textbox itself is not. The form
cannot be saved because the textbox is a required field.

The form works fine for Outlook 2003 users as it has for years. Any
suggestions?

Jeff Anderson

 

[Sue Mosher [MVP-Outlook]]

Where is it published? How many custom fields does it contain?

 

[jm_anderson]

It is published in the Organizational Forms Library. It has 6 fields. By
the way, the computers are also running Microsoft Vista Business Edition.

 

[Sue Mosher [MVP-Outlook]]

Is this a message or an appointment form? What's the state of the "send form definition with item" box on the (Properties) page in design mode? Is there any code behind the form that could be changing the UI for that control? Have you tried republishing it with Outlook 2007? (For testing purposes, try it with a different message class.)
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[jm_anderson]

It is an appointment form. The "send form definition with item" is
unchecked. There is very little code behind the form; I don't see anything
that changes the UI for the control. I have not tried republishing the form
using Outlook 2007. Could it be because I don't have CDO installed? Should
I download and install CDO? By the way, I just ordered your new book from
Amazon yesterday!

 

[Sue Mosher [MVP-Outlook]]

If the code behind the form uses CDO, then you must download it from http://www.microsoft.com/downloads/...0d-c997-4de1-986f-24f081725d36&displaylang=en and install it on each Outlook 2007 system. Outlook 2007 does not include CDO.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[jm_anderson]

Sue,

Thanks for getting back to me.

I found the problem, boy was it weird. The field was there all along but it
was not obvious. I started tabbing through the fields and then the window
was totally blank except for a field. There were no labels, nothing. So I
entered data into the field and did a Shift-Tab and then I was popped back to
the main portion of the form. I went into the form designer and repositioned
the field slightly and turned of the "resize with form" attribute and now
everything works. Evidently, the behavior of the resize is different under
Outlook 2007 in specific circumstances.