Thanks for Info on Outlook 2002 Problem

[Ravenspeare]

You said:
"you don't give us enough information to be able to give
you any kind of meaningful answer."

What OS are you using? MSXP
Is your Internet connection working for other tasks
(surfing the web). YES; INTERNET CONNECTION WORKING FINE
Do you have dial-up or broadband? INTERNET VIA CABLE MODEM
Do you run a home network or is this a stand-alone
machine. HOME NETWORK; TWO MACHINES WITH ROUTER
Were you ever able to send/receive mail? YES! AND I CAN
STILL SEND/RECEIVE USING A WEB-BASED E-MAIL SVC.
Have you changed your settings recently? DON'T THINK SO.
Have you checked your smtp/pop settings & password to
ensure they are correct? I KNOW HOW TO LOOK AT THOSE
SETTINGS, BUT I DON'T UNDERSTAND THEM, AND DON'T KNOW
WHAT IS CORRECT.

DON'T KNOW WHAT THE MKBL IS! DON'T KNOW WHAT GOOGLE
GROUPS ARE. I FULLY APPRECIATE HOW FRUSTRATING THESE
KINDS OF QUESTIONS MUST BE, BUT FOR SOME OF US, WE JUST
DON'T KNOW ANY BETTER WAY. I WOULD RECOMMEND THAT
MICROSOFT, OR SOMEONE, CONSIDER (IF THEY DON'T ALREADY)
OFFERING A PROGRESSIVE LEVEL OF HELP AIDS.

Oh, the problem: In Outlook 2002, when I click
the "send/receive" button, I get an error message dialog
box that says "The Operation Failed." That's it! Can go
no further.

THANKS FOR ANSWERING; THANKS FOR TRYING!
Brian


Did you try searching the Microsoft Knowledge Base
Library or
google.groups.com?

A quick search of google.groups
(microsoft.public.outlook) yielded over
4,000 hits.

Searching the MSKB yields at least 25 hits.

Sometimes, we just get tired of repeating answers that a
little research on
the poster's part would have found with some legwork.

 

[Milly Staples [MVP - Outlook]]

The Microsoft Knowledge Library contains all the support articles that have
been published for public use by microsoft. The URL is
http://support.microsoft.com - use the link to go to the KB articles. Use
the error message as the search term for your particular product.

http://groups.google.com gives you an archive of all the posts to the
various news groups - not just the microsoft ones - that have appeared in
the past several years. If you search for the group that you posted your
question in, and then search within that group (note - google defaults to
all groups, not just the one you specified) for your error message, it pulls
up every post and reply to that error message.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Ravenspeare <[email protected]> asked:

| You said:
| "you don't give us enough information to be able to give
| you any kind of meaningful answer."
|
| What OS are you using? MSXP
| Is your Internet connection working for other tasks
| (surfing the web). YES; INTERNET CONNECTION WORKING FINE
| Do you have dial-up or broadband? INTERNET VIA CABLE MODEM
| Do you run a home network or is this a stand-alone
| machine. HOME NETWORK; TWO MACHINES WITH ROUTER
| Were you ever able to send/receive mail? YES! AND I CAN
| STILL SEND/RECEIVE USING A WEB-BASED E-MAIL SVC.
| Have you changed your settings recently? DON'T THINK SO.
| Have you checked your smtp/pop settings & password to
| ensure they are correct? I KNOW HOW TO LOOK AT THOSE
| SETTINGS, BUT I DON'T UNDERSTAND THEM, AND DON'T KNOW
| WHAT IS CORRECT.
|
| DON'T KNOW WHAT THE MKBL IS! DON'T KNOW WHAT GOOGLE
| GROUPS ARE. I FULLY APPRECIATE HOW FRUSTRATING THESE
| KINDS OF QUESTIONS MUST BE, BUT FOR SOME OF US, WE JUST
| DON'T KNOW ANY BETTER WAY. I WOULD RECOMMEND THAT
| MICROSOFT, OR SOMEONE, CONSIDER (IF THEY DON'T ALREADY)
| OFFERING A PROGRESSIVE LEVEL OF HELP AIDS.
|
| Oh, the problem: In Outlook 2002, when I click
| the "send/receive" button, I get an error message dialog
| box that says "The Operation Failed." That's it! Can go
| no further.
|
| THANKS FOR ANSWERING; THANKS FOR TRYING!
| Brian
|
|
| Did you try searching the Microsoft Knowledge Base
| Library or
| google.groups.com?
|
| A quick search of google.groups
| (microsoft.public.outlook) yielded over
| 4,000 hits.
|
| Searching the MSKB yields at least 25 hits.
|
| Sometimes, we just get tired of repeating answers that a
| little research on
| the poster's part would have found with some legwork.