G
Greg
Hello all,
I have a question about a Word/Outlook error that I can't fix. When I
receive a message with 3 word attachments I tend to right click on the email
and select print. What Outlook is set to do is print the email and the
attachments. However when Word kicks in to quickly opens and print the
attachments I get a message from Word saying "The command cannot be performed
because a dialog box is open. Click "OK" and then close open dialog boxes to
continue"
I ventured to the MS web site and found this article with the exact error
message - http://support.microsoft.com/default.aspx?scid=kb;en-us;827732
Method One's fix wasn't of any use and Method 2's fix didn't work, I removed
all the templates from C:\Program Files\Microsoft Office\OFFICE11\STARTUP but
this didn't workat all. I even renamed the Normal.dot, but in vein.
I've tried printing the attachments with Word already running, and without
but again the message appears for each attachment. I've even tried different
printers (all of which are models of HP) but the message re-appears. After I
clear the message the work then prints off.
Also to add, I do not have FIX KB908531 installed, nor do I use Nortan
Antiviurs - (I use VirusScan from Mcaffee).
I'm using Windows XP Professional - SP2 - 3 Gig processor - IBM Think PAD.
I'm seriously stuck, when I get a message in with 10 attachments I can't
open each one individually as this is too time consuming.
Any help would be very much appreciated.
I have a question about a Word/Outlook error that I can't fix. When I
receive a message with 3 word attachments I tend to right click on the email
and select print. What Outlook is set to do is print the email and the
attachments. However when Word kicks in to quickly opens and print the
attachments I get a message from Word saying "The command cannot be performed
because a dialog box is open. Click "OK" and then close open dialog boxes to
continue"
I ventured to the MS web site and found this article with the exact error
message - http://support.microsoft.com/default.aspx?scid=kb;en-us;827732
Method One's fix wasn't of any use and Method 2's fix didn't work, I removed
all the templates from C:\Program Files\Microsoft Office\OFFICE11\STARTUP but
this didn't workat all. I even renamed the Normal.dot, but in vein.
I've tried printing the attachments with Word already running, and without
but again the message appears for each attachment. I've even tried different
printers (all of which are models of HP) but the message re-appears. After I
clear the message the work then prints off.
Also to add, I do not have FIX KB908531 installed, nor do I use Nortan
Antiviurs - (I use VirusScan from Mcaffee).
I'm using Windows XP Professional - SP2 - 3 Gig processor - IBM Think PAD.
I'm seriously stuck, when I get a message in with 10 attachments I can't
open each one individually as this is too time consuming.
Any help would be very much appreciated.