The comments do not show up when create new task from PWA

  • Thread starter åŠæ–°ä¸æ—§
  • Start date
Å

åŠæ–°ä¸æ—§

Hi, I am using PS2007+PWA.

Our team members use "Create task under this project" from "PWA_My Tasks"
page to create new tasks for themselves. Usually, they will write brief
description in "Comment field" on the task creation page to let other members
know what the task is. However, the problem is, unlike the comments written
on the "task update page", the comment written on this "new task creation
page" will not show up with notification email to PM.
Do you have any suggestion to display this comments with Notification emails?

Thanks in advance,

JJin
 
D

Dale Howard [MVP]

JJin --

If memory serves me correctly, in a previous post you stated that your PMs
are all using Rules to automatically accept all types of task updates.
Correct? Assuming this is so, you have just pointed out one more reason why
I don't recommend using Rules to process task updates. If your PMs did NOT
use Rules, they could see New Task Requests on their Task Updates page, and
they could click on the name of any New Task Request to see the details of
the request, including the full text of the Comment. But, if your PMs won't
take the time to do this, then the only way to get the Comment information
into the e-mail would be to use custom software development. You might want
to repost your question in the microsoft.public.project.developer newsgroup
and let our software developer friends render an opinion for you as to
whether this is even possible. Hope this helps.
 

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