the dangerous problem

[micheal]

when the manager publish the project the spooler error is create which show
the account exist with this name

I have deleted windows account of that user from MSP_RESOURCES and
MSP_WEB_RESOURCES tables.

but when i want to add the windows user account of that user again in the
enterprise resource pool

It will create an error " Duplicate windows Account" in the Enterprise
Resource Pool.

I have done many trials but it is not solving

I dont know how i can solve this problem .

pls help me


regards

Micheal

 

[mark.everett]

when the manager publish the project the spooler error is create which show
the account exist with this name

I have deleted windows account of that user from MSP_RESOURCES and
MSP_WEB_RESOURCES tables.

but when i want to add the windows user account of that user again in the
enterprise resource pool

It will create an error " Duplicate windows Account" in the Enterprise
Resource Pool.

I have done many trials but it is not solving

I dont know how i can solve this problem .

pls help me


regards

Micheal

Micheal -

First of all, I think you over-reacted. It sounds like your Project
Manager tried to publish a schedule that contained a local resource
with the same name as an enterprise resource. In other words, the PM
probably didn't use the Build Team tool to get resources. That is a
very common reason for spooler errors.

Deleting the enterprise resource is not the way to solve the problem;
training the PM to use the tool properly is.

Examine the enterprise resource pool to make sure that the resource is
not present. I would use the "Clean Up Project Server Database" in
Project Web Access > Admin to make sure. You may have to search this
forum for a SQL stored procedure that will delete resources.

You will probably have to re-enter the resource with a slight variation
of his or her name, for example, using a middle initial.

The enterprise resource pool is the "home" of your enterprises'
resources - your project managers need to use it as their source for
obtaining project resources, not just type names into the resource
sheet.

Best Regards,
Mark S. Everett | PMP