The document name or path is not valid

[ARG]

After adding Office Service Pack 3, I created a document in Word 2002 (Office
XP), added a drawing, clicked on the "group" icon to hold the components of
my drawing together, closed the file, and then found I could not open it
again. I error message I got was:

The document name or file path is not valid.
Try one or more of the following:
*Check the path to make sure it was typed correctly.
*On the File menu, click Open. Search for the file using this dialog
box.

But the document name and the file path were in fact valid. I was able to
rescue the text (but not the drawing) by right-clicking the name of the
document in the directory and opening it with WordPad.

The problem turned out to be the template I used to create the document. It
was an old template, one I made before adding Office Service Pack 3. When I
built a new template, documents I created with the new template could be
closed and opened again even when they included a drawing with components I
had grouped.

 

[garfield-n-odie]

Disable the Office Plugin that comes with Symantec/Norton AntiVirus. See
http://support.microsoft.com/?kbid=329820 "How to use Office programs
with the Norton AntiVirus Office plug-in" for more info.

 

[ARG]

Hi garfield-n-odie,

Actually, I saw your post on this site while I was still trying to find a
solution. I successfully disabled the Norton AntiVirus plug-in for Microsoft
Office, and I restarted the computer, but I still could not open the affected
Word documents, those that contained a drawing with components I had grouped.


I have NortonSystemWorks 2004 installed on my computer, and have run Live
Update. The operating system I use is Windows XP.

ARG