The file *.doc is not available

[mmarton]

Hi:

I read all of the threads concerning problems with opening MS Word files (and
Office files in general), but not of the fixes seem to work.

I have Office 2003. I've been getting the "The file _____.doc is not
available" message when trying to open a Word document. I can open the
document in Wordpad, paste it into a new Word document, save the document,
close it, but get the same message when I try opening it again.

I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a problem
on other PCs with AVG Free and Office, only this dell notebook. And the
problem began well after loading AVG Free.

Any new ideas?

Thanks.

 

[Terry Farrell]

Temporarily uninstall AVG and test again.

 

[garfield-n-odie [MVP]]

Did this dell notebook ever have some version of Norton Antivirus
on it (maybe a free trial version that came preinstalled on it by
dell)? If yes, then you may need to manually unregister the
officeav.dll file.

 

[Graham Mayor]

I believe recent versions of AVG setup allow you to select which functions
you wish to install. Uncheck the one relating to Office documents.

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Graham Mayor - Word MVP


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