The installation source for this product is not available.

F

FFlores

Error Msg: The installation source for this product is not available. Verify
that the source exists and that you can access it.

This message appears when I try to update my Office2003 in any way. I
cannot repair, uninstall, reinstall


Starting the log on 12/21/2005 at 12:14:32...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Update for Office 2003 (KB907417)"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion="2.0"
UpgradeMsi=1
MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610"
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\IXP000.TMP\OTKLOADR.msp
is needed...
The update failed.
Finished processing the update on 12/21/2005 at 12:14:32.
Encountered error 1612 while updating.
Launching Setup Watson...
Setup Watson manifest file:
C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\OHotfix\DW3F9.tmp.
Setup Watson command line: "C:\Program Files\Common Files\Microsoft
Shared\Office10\dw.exe"
-d"C:\DOCUME~1\DAVIDS~1\LOCALS~1\Temp\OHotfix\DW3F9.tmp"

Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 12/21/2005
Time: 12:23:38 PM
User: DAVID_DELL\David Smith
Computer: DAVID_DELL
Description:
Product: Microsoft Office Professional Edition 2003 -- Installation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}
Event Application Failure
Bucket ID 230961486
Bucket Table 1
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 11/30/2005 11:15:12 AM

Event Application Failure
Bucket ID 230961486
Bucket Table 1
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 11/30/2005 11:16:10 AM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 11/30/2005 5:07:38 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 11/30/2005 5:07:58 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/2/2005 3:47:15 PM

Event Application Failure
Bucket ID 230961486
Bucket Table 1
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/9/2005 3:05:27 PM

Event Application Failure
Bucket ID 230961486
Bucket Table 1
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/9/2005 4:30:19 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 11:49:04 AM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 3:47:05 PM

Event Application Failure
Bucket ID 230961486
Bucket Table 1
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 4:18:37 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 4:41:45 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 4:42:19 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 4:44:00 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 6:37:31 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 6:50:24 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/13/2005 7:35:02 PM

Event Application Failure
Bucket ID Not Available
Bucket Table Not Available
Application winword.exe
Application Version 11.0.6568.0
Application Stamp 42e178a5
Module convertercore.dll
Module Version 2.0.88.0
Module Stamp 400c3116
Debug 0
Offset 00024246
Date 12/16/2005 11:23:08 AM
 
F

FFlores

Okay i ran it, but it is still erroring in the same way. The clean up Utility
said that it corrected the problem though.
 
S

Susan Ramlet

So, after running the cleanup utility adn removing installer entries related
to Office 2003, you are unable to re-install Office 2003?
 

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