"The item could not be saved because it has been changed by anotherperson" - Delegate

[andymarbles]

Well this has us tearing our hair out. The users are not happy one
bit.

It's neither :


http://support.microsoft.com/kb/935411
or
http://support.microsoft.com/kb/920061


Cleanfreebusy and Cleanreminders switches have been run. No rules
are
set up.


- Delgate creates meeting on behalf
- Attendee accepts
- Delegate changes a detail, either time or adds an attendee
- This message is displayed when trying to Send Update.
- "The item could not be saved because it has been changed by
another person. Do you want to save a copy in your default Calendar
folder? If you click Yes, you need to copy and paste your changes
from
the "copy of" item in your default folder into a new update for this
meeting."


Occasionally, the attendee gets a message when trying to accept
either
the initial message, or the update : "The function cannot be
performed
because the message has been changed."


Thansk in advance for any constructive help!


Andy

 

[andymarbles]

Well this has us tearing our hair out.  The users are not happy one
bit.

It's neither :

http://support.microsoft.com/kb/935411
orhttp://support.microsoft.com/kb/920061

Cleanfreebusy and Cleanreminders switches have been run.  No rules
are
set up.

 - Delgate creates meeting on behalf
 - Attendee accepts
 - Delegate changes a detail, either time or adds an attendee
 - This message is displayed when trying to Send Update.
    - "The item could not be saved because it has been changed by
another person. Do you want to save a copy in your default Calendar
folder? If you click Yes, you need to copy and paste your changes
from
the "copy of" item in your default folder into a new update for this
meeting."

Occasionally, the attendee gets a message when trying to accept
either
the initial message, or the update : "The function cannot be
performed
because the message has been changed."

Thansk in advance for any constructive help!

Andy

OK...

This is not just Calendar items.

I open a mail (new or old) and leave it open. I go back to the mail
maybe 15 mins later and add a Follow Up tag using the Red Flag toolbar
icon.

Clicking OK intermittently produces "The function cannot be performed
because the message has been changed" - although the message does
acquire the Follow Up flag.

How can I find out what is "changing" the message?

 

[Diane Poremsky {MVP}]

are you using any applications that access emai? This includes search tools
like google desktop.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[andymarbles]

are you using any applications that access emai?  This includes search tools
like google desktop.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Nope. Add-ins do, but they've all been disabled in Outlook and in
Registry...

 

[Sandy]

I have this same issue and it's causing a huge problem. I accept changes to
my boss' calendar or make changes then try to send an update and get that
message.

 

[scorwitz]

This happens to me occasionally, and I always assume it is true that someone
else changed it (or looked at it, or even simply opened their calendar while
I was editing the request).

It is very annoying, but I simply copy any of the edits, close the request,
open it again and redo the changes quickly and then send before anyone has a
chance to make changes to it.

 

[samir.marwaha]

Does that happen on Vista or TS/Citrix clients running Outlook 2007?